PNG not placing with transparency in illustrator cc

[furzle]

I cannot get a transparent png file into my Ai document. They come in with a black background.

I have never had this issue before-till this week. I used to work with these all the time!

Is there some setting that i may have inadvertently checked off?  the png was saved correctly out of photoshop, and I can see the transparency in bridge.

Importing photoshop files with transparency is still working fine. it's only PNGs that are the problem.

anyone? thanks!

[jessicama.ads]

I don't know if there is a way to attach VS inserting an image here, I hope it doesn't change or compress the image in a way that it'll now work when you place it in Illustrator.

I'm running the latest Illustrator, I'm on a MAC. I've heard this has been an issue for people with MacOS and Illustrator for many years so the versions and OS systems really probably aren't the issue here.

[Ton Frederiks]

I view it on a Mac too.

Looks like there is nothing wrong with this image when place in Illustrator.

Maube you can shar a simple Illustrator file that shows the problem.

CC folder filesharing, DropBox, WeTransfer, Google sharing...

[jessicama.ads]

I just re downloaded the image from here and tried again, same issue.

Different illustrator files will yield the same result so it's not the illustrator file.

[defaultigfaaxvpvnx4 · Accepted solution]

In case anyone is still running into this issue in 2021. 

I attempted to import a PNG-8 as saved in the "export for web legacy" panel. Apparently Illustrator does not recognize this PNG type as far as transparency is concerned. 

I was successful with placing the image in illustrator once I resaved the image as a PNG-24. 

[kim@musicisfun.ca]

interesting thanks I'll make sure its a 24 next time.  That is probably the reason why come work and others dont.

[furzle]

Still intermittently happening. so annoying. This is probably my issue. i usually use the "legacy" panel, it's just so much easier to navigate and has so much better UI ...when working fast it's a lifesaver. why oh why can't they just leave good stuff alone. LOL  I am still kind of mad at the legacy-ization of this thing. If they ever take it away I'm done for.

[thinktonothing]

maybe this can solve your problem

open the png in preview, on the "edit" menu choose select all and copy... then paste it in illustrator..

[hanady5E34]

 

  

I am having the same problem of when i save an image on photoshop as pdf or png ( i want the background to be transparent) and i use it on illustrator , it's showing the illustrator color as its background.

also , the layer is names as linked....

it used to be named by the name that i gave the file.

every file that i've imported to the illustrator is being read as <linked file>
please help

[Ton Frederiks]

Did you turn on View > Show Transparency Grid?

The names of Linked files can be seen in the Links panel.

[morellav55644038]

I've got the ssame problem. I have tried all the options mentioned in this post: changing the image in Photoshop to RGB 8 bit, exporting to png directly from Illustrator and nothing works! I don't know what else to do and I need this logo in png for work, can help?!

Thanks

[Ton Frederiks]

Is your logo an Illustrator vector file?

Can you share the png here (with the Insert Photo button)?

[Julian Gros · Accepted solution]

I encountered the same issue. The affected png files were set up in indexed colour mode. After changing to RGB mode the transparency was effective in Illustrator.

[A-A-Aron]

I figured it out. I opened the png file that was adding a black background to the png file when placing it in Illustrator, went to Image > Color Mode and changed it to RGB then saved it. Once I did that, I dragged over the new .psd file and it worked with both 8bit and 16bit. This also worked when exporting the file to .png. Hope this helps!

[JSeroogy]

 I am currently having this issue. I have done alllll of the options below and it still saves with a white background and not transparent. Extremely frustrating. 

[Ton Frederiks]

Did  you check your Export settings?

[dalveer25016276k2ka]

GO TO OPACITY. TICK, OPACITY & MASK DEFINE KNOCKOUT SHAPE

[Monika Gause]

GO TO OPACITY. TICK, OPACITY & MASK DEFINE KNOCKOUT SHAPE

By @dalveer25016276k2ka

This doesn't help with PNGs.

[Stepphun]

Still black background when copying a transparend png into illustrator ???? When will this be fixed or should i immeadiately switch to figma... 

[bonifacio341609825eqd]

I''m having an issue similar to that of yours, only IT LOOKS LIKE THIS! Is there a solution to this situation???