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PNG not placing with transparency in illustrator cc

Forum|Forum|7 years ago
January 24, 2019
14 replies
99858 views

I cannot get a transparent png file into my Ai document. They come in with a black background.

I have never had this issue before-till this week. I used to work with these all the time!

Is there some setting that i may have inadvertently checked off? the png was saved correctly out of photoshop, and I can see the transparency in bridge.

Importing photoshop files with transparency is still working fine. it's only PNGs that are the problem.

anyone? thanks!

Correct answer Julian Gros

I encountered the same issue. The affected png files were set up in indexed colour mode. After changing to RGB mode the transparency was effective in Illustrator.

E

edward38497289xjl5

Participant

Change the colour setting of the document to RGB. Worked for me.

B

bonifacio341609825eqd

Participating Frequently

I''m having an issue similar to that of yours, only IT LOOKS LIKE THIS! Is there a solution to this situation???

S

Stepphun

Participating Frequently

Still black background when copying a transparend png into illustrator ???? When will this be fixed or should i immeadiately switch to figma...

D

dalveer25016276k2ka

Participant

GO TO OPACITY. TICK, OPACITY & MASK DEFINE KNOCKOUT SHAPE

Monika Gause

Community Expert

GO TO OPACITY. TICK, OPACITY & MASK DEFINE KNOCKOUT SHAPE

By @dalveer25016276k2ka

This doesn't help with PNGs.

J

JSeroogy

Participant

I am currently having this issue. I have done alllll of the options below and it still saves with a white background and not transparent. Extremely frustrating.

Ton Frederiks

Community Expert

Did you check your Export settings?

A

Aiden Team

Participant

I figured it out. I opened the png file that was adding a black background to the png file when placing it in Illustrator, went to Image > Color Mode and changed it to RGB then saved it. Once I did that, I dragged over the new .psd file and it worked with both 8bit and 16bit. This also worked when exporting the file to .png. Hope this helps!

Julian GrosCorrect answer

Participating Frequently

I encountered the same issue. The affected png files were set up in indexed colour mode. After changing to RGB mode the transparency was effective in Illustrator.

morellav55644038

Participant

I've got the ssame problem. I have tried all the options mentioned in this post: changing the image in Photoshop to RGB 8 bit, exporting to png directly from Illustrator and nothing works! I don't know what else to do and I need this logo in png for work, can help?!

Thanks

Ton Frederiks

Community Expert

Is your logo an Illustrator vector file?

Can you share the png here (with the Insert Photo button)?

H

hanady5E34

Participant

I am having the same problem of when i save an image on photoshop as pdf or png ( i want the background to be transparent) and i use it on illustrator , it's showing the illustrator color as its background.

also , the layer is names as linked....

it used to be named by the name that i gave the file.

every file that i've imported to the illustrator is being read as <linked file>
please help

Ton Frederiks

Community Expert

Did you turn on View > Show Transparency Grid?

The names of Linked files can be seen in the Links panel.

T

thinktonothing

Participant

maybe this can solve your problem

open the png in preview, on the "edit" menu choose select all and copy... then paste it in illustrator..

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