PNGs linked in show up in purple/white with yellow background

New Here ,
Jun 01, 2022 Jun 01, 2022

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I linked in some photos and they have all the same specs as the other photos in the document but for some reason when I reopen the file, they show up like the coloring has been messed with.  They are also both PNGs but only the one keeps showing up with a yellow background. They also keep getting put in groups they were not in, in clipping masks they were not in. I have to relink them each time I save the file. I cannot figure out what is going on. Screen Shot 2022-06-01 at 4.03.57 PM.png

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Adobe Employee , Jun 02, 2022 Jun 02, 2022
Hi @Erin23930521ktoq, We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue. This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen. To avoid this, you may try the following steps: Embed the images in the document Unc...

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Adobe Community Professional ,
Jun 01, 2022 Jun 01, 2022

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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Hi @Erin23930521ktoq,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

 

To avoid this, you may try the following steps:

  • Embed the images in the document
    Anshul_Saini_0-1654209249509.png
  • Uncheck the "Include linked files"
    Anshul_Saini_2-1654209249764.png
  • Downgrade to an older version of Illustrator 

 

Let us know if this works for you or not.

 

Thanks & Regards,

Anshul Saini

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