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Problème de vectorisation, un contour noir reste apparent

New Here ,
Jun 14, 2023 Jun 14, 2023

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Bonjour, depuis la mise à jour, il y a différents bug (pas d'affichage de la galerie par exemple) mais mon gros problème qui m'empèche de travailler c'est la vectorisation
quoi que je fasse mes formes vectorisé font apparaitre un contour noir, que je ne peux ni vectoriser (car déjà fait) ni retirer, j'ai essayé de tricher en changeant la couleur du dit contour, mais impossible car illustrator ne le repère pas comme tel...
je ne suis pas si je suis claire, j'en suis à la deuxième désinstallation réinstallation... 

Merci d'avance

et bonne journée ^-^

Mathilde Hourrier

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Bug , Draw and design

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Community Expert ,
Jun 15, 2023 Jun 15, 2023

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Can you provide some screenshots of the issue please?

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Community Expert ,
Jun 15, 2023 Jun 15, 2023

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What do you see in the View menu > Image Trace panel?

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Community Expert ,
Jun 15, 2023 Jun 15, 2023

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The latest version is guessing what preset is best to vectorize your image, it is sometimes guessing wrong.

Can you try to select another preset?

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Adobe Employee ,
Jun 28, 2023 Jun 28, 2023

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Hello @defaultjdwgna9oldgg,

 

Sorry for the delayed response. We understand that this might not be the experience you were expecting with Image Trace on Illustrator. To help get feedback for our product team, would you mind sharing more details, like the screenshots of the original file and the one after using Image Trace and details about the expected result, as suggested by sishamIAGD, so that we can share this info with the team?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Sep 06, 2023 Sep 06, 2023

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Bonjour, 

J'ai exactement le même probleme lorsque j'importe un objet vectoriser dans photoshop (peu importe la forme d'importation, objet dynamique, pixel...). On voit un léger contour de la couleur du fond de l'objet ou du plan de travail.

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New Here ,
Nov 15, 2023 Nov 15, 2023

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J'ai eu le même problème, je ne sais pas si la raison du problème est identique, mais pour ma part un tracé transparent était au-dessus, et c'est celui-ci qui était vectorisé, soit sûr qu'il n'y a pas d'autre tracé dans le doute.

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Adobe Employee ,
Dec 22, 2023 Dec 22, 2023

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Hello @Yanis33629148kdlc,

Sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator, details about your workflow, a sample file (https://adobe.ly/3tkNxPn), and a screen recording of the problem (https://adobe.ly/3tmrIyS), so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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