Skip to main content
jacopos37819286
Known Participant
March 7, 2019
Answered

Problem with Illustrator and font

  • March 7, 2019
  • 2 replies
  • 1753 views

Good Afternoon,

i have a problem...

After reinstalling the operating system and adobe applications because I find a problem with some adobe products, the problem before returned.

For example, on illustrator when I copy a text box it does not update the fonts immediately but only after a couple of attempts, though I have Suitcase 9 active.

Is it a known problem or is it caused by a computer problem? !

This topic has been closed for replies.
Correct answer Jeff_Extensis

Suitcase Fusion will not auto-activate fonts that have been copied from a clipboard or copied by a text box. You will need to select the font(s) you want and save the document after they have been placed.

Upon re-opening the document/project, the fonts will activate properly and display as previously saved.

If you are still encountering issues with this and need assistance, please contact our Support Team using the link below:

https://help.extensis.com/hc/en-us/requests/new

2 replies

Jeff_Extensis
Jeff_ExtensisCorrect answer
Participating Frequently
March 7, 2019

Suitcase Fusion will not auto-activate fonts that have been copied from a clipboard or copied by a text box. You will need to select the font(s) you want and save the document after they have been placed.

Upon re-opening the document/project, the fonts will activate properly and display as previously saved.

If you are still encountering issues with this and need assistance, please contact our Support Team using the link below:

https://help.extensis.com/hc/en-us/requests/new

Monika Gause
Community Expert
Community Expert
March 7, 2019

Is that version of Suitcase compatible with your version of Illustrator and your system?

Have you asked Suitcase about that issue? Maybe it's a known issue with Suitcase.

jacopos37819286
Known Participant
March 7, 2019

Monika Gause

I already checked and the version is compatible.

But there is also a problem with indesign with the section page. And I don't know if it is a computer's problem or of the adobe application...

Monika Gause
Community Expert
Community Expert
March 7, 2019

So you also have font problems in InDesign?

One might assume that there are issues with uitcase. Did you check that? Resetting its preferences or the like?