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Problem with saving or exporting Adobe Illustrator File

New Here ,
Jun 08, 2022 Jun 08, 2022

I am new to illustrator and this is my first time saving a file. Every time I press 'save as' or 'export as', my graphics/text stretch. How do I fix this problem?

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Import and export
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correct answers 1 Correct answer

Community Expert , Jun 08, 2022 Jun 08, 2022

You stretched a symbol. You can reset that by selecting the stretched object and choose Reset Transformation from the Symbol panel menu.

Does it need to be a symbol? If not, you can select Break Link to Symbol.

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Community Expert ,
Jun 08, 2022 Jun 08, 2022

That's quite astonishing and the behaviour is certainly not normal.

 

Which version of Illustrator are you using?

 

Also, can you share this Illustrator file, so one may have a look?

 

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New Here ,
Jun 08, 2022 Jun 08, 2022

I just bought illustrator yesterday. The version I have is 26.3.1. 

 

I've saved and attached the file, but now the graphics are stretched. 

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New Here ,
Jun 08, 2022 Jun 08, 2022

This is what it is supposed to look like.

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Community Expert ,
Jun 08, 2022 Jun 08, 2022
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You stretched a symbol. You can reset that by selecting the stretched object and choose Reset Transformation from the Symbol panel menu.

Does it need to be a symbol? If not, you can select Break Link to Symbol.

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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