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1

Problemas con Illustrator y el sistema Sonoma IOS

Community Beginner ,
Oct 02, 2023 Oct 02, 2023

Realicé la actualización del sistema operativo, no Beta, ya la definitiva Sonoma y esto me trae problemas con Illustrator, sobre todo cuando utilizo la herramienta de texto, automáticamente me da error y cierra el programa. Entiendo que como desarrolladores estas versiones Adobe ya las tiene de antemano para probarlas, no puedo creer que no tengan la actualización lista antes del lanzamiento de Sonoma. Por favor es importante que lo hagan cuanto antes.

 

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Adobe
Community Expert ,
Oct 02, 2023 Oct 02, 2023

Do not update the system before all of the software manufacturers say it's OK to do so.It's that simple.

They have their cycles. Recent history has shown that Adobe releases a new version on MAX. It's 2 weeks until MAX. 

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Community Beginner ,
Oct 02, 2023 Oct 02, 2023

Gracias por tu respuesta, pero se supone que las versiones Beta son para que los desarrolladores hagan pruebas y tengan todo listo. Es un gran problema que los que salen perdiendo somos los clientes. En todo caso la celeridad de respuesta tiene que ser de Adobe

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Community Expert ,
Oct 02, 2023 Oct 02, 2023

Why should anyone adapt their release caycles to Apple's?

Has never been the case and will never be the case (and I've been using Macs for the last 30 years). There are plugin developers for Illustrator that take a year and longer to adapt. 

 

Also: with a new Mac OS you do not want to be a guinea pig. Also something I had to learn. Mac OS is good when it's 2 versions old (actually it's not good, but somewhat usable after that period).

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Community Expert ,
Oct 02, 2023 Oct 02, 2023

I installed the Espanõl version of Illustrator and did a quick test, but the program never terminated due to an error.
Have you tried initializing the preferences?

Screenshot 2023-10-03 at 2.05.47.png

--
Susumu Iwasaki
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Community Expert ,
Oct 02, 2023 Oct 02, 2023

Downgrade the system.

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New Here ,
Apr 11, 2024 Apr 11, 2024

A mi me da problemas al "guardar para web" y ilustrator ya ni digamos... no me deja guardar por errores de permisos, y sí, tengo permisos de Lectura y escritura en todas las carpetas. Es un error y se pasan la pelota de Apple a Adobe.

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Adobe Employee ,
Apr 11, 2024 Apr 11, 2024

Hello @daltimira,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact OS/Illustrator version, the folder location where you're saving to, whether Illustrator behaves this way with all files, and a screen recording of the problem so that we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Apr 11, 2024 Apr 11, 2024

Por supuesto.
Sonoma 14.4.1
Adobe Photoshop 25.6
Adobe Illustrator 28.4.1
Captura de pantalla 2024-04-11 a las 17.36.10.pngCaptura de pantalla 2024-04-11 a las 18.01.53.png
Apple me mandó a Adobe y Adobe me mandó a Apple. Qué más quieres saber?

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New Here ,
Apr 11, 2024 Apr 11, 2024

Captura de pantalla 2024-04-11 a las 18.15.08.png

Por si me envías a mirar los permisos de carpeta, está en disco externo.

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New Here ,
Apr 16, 2024 Apr 16, 2024
LATEST

Hola resolví el problema.

Es un tema de permisos full acces a los programas.
"Apple System Preferences/Security and Privacy/Full Disk Access - make sure Photoshop is listed and checked/active in the list. Relaunch PS."

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