Problems rotating shapes in Illustrator

[Parallax.Decision]

Sometimes I start Illustrator and everything is fine. I create a circle....or square and I can rotate like normal. Other times, I can only expand or contract the shape. The arrow option to rotate will not show up. If it is an object that I have placed on the artboard, I never have any problem rotating. It seems to only be shapes I create with the shape tools. I have reset my preferences but to no avail. Thanks for your help.

Sincerely,

My Sanity

{Renamed by MOD}

[Patty98A5]

I am having the exact same issues (and also a HP spectre 360!).

Unfortunatly all of the other fixes didn't work for me 😞

Happy to found out that even if the rotate arrows don't show, you can still use it.

Hoping it's a bug and will get fixed....

[kryan74]

This is not a solution. Having to change the size of everthing on your display to fix this issue in illustrator is not acceptable. I am having the same problem.

[sarahe15945869]

I feel the same way. I'm having the same issue. Very frustrating.

[Parallax.Decision]

It is frustrating. I did find on mine if I start at 225%, open Illustrator,
then go back to 250% with it still open, the rotation remains. It is
unfortunate to have to go through all these steps, but it is a bit of a
workaround.

[rainerbow]

Can I ask what resolution you have your computer set at when you got your rotation back? My laptop (Lenovo Yoga 920-13IKB) is at 3840 x 2160 resolution. The scaling was 300% by default and after changing to 225% it still didn't give me back the rotation arrows. It did fix another issue, though: now I got the option to scale my adobe UI, again. But still no rotation ability, so maybe the resolution needs to change? Thanks for your effort in trying to find a workaround! 🙂

[Parallax.Decision]

3840x2160 at 250%. Give tech support a try. They may be able to figure it
out.

[Tea For One]

I legit thought I was LOSING MY MIND!! I also use a 4K display... knocked it back to 225% and it worked again! I NEVER would've thought of this, so THANK YOU SOOOOOOOOOOOOO MUCH!!! 

[robs93333388]

Yes, changing 4K display setting fixed it for me, too!

Thanks for sharing.

[FutureLandscapes]

This solution worked for me. I'm on a Dell XPS 15 with a 4K UHD screen. Thank you for sharing!

[default334j5rgdi1e0]

What do you mean "I have a 4k display on this computer"? I have been having this rotation problem in Illustrator (I'm also very experienced with this software), and I can't handle it anymore. I just want to rotate a rectangle.

[beckalouboo]

I am having this exact problem now. I have the boxes and all the settings mentioned and the bounding box will show but it wont let me rotate. It is not only on shapes though as this person had, mine is with any object, line etc BUT sometimes it will let me rotate after I try over and over. It is VERY frustrating and costs me so much time. Anybody else having this issue now?

Becka