Problems uploading .png file to Snapfish website

[JohnHulett]

Having produced a map as a psd file I then added a drawn route to the map using the pencil facility in illustrator. I exported this as a .png file. Whatever file size I selected it still refused to upload to my snapfish account. The same file without the drawn lines would upload. Any ideas on what the problem is I would be very grateful to hear from you.

[Ton Frederiks · Accepted solution]

Maybe it is just too large. 297 mb in Photoshop. 10968 x 9466 px at 300ppi?

https://support.snapfish.com/hc/en-us/articles/900001965326-If-you-have-problems-uploading-