problems with changing colour

[FieryPantone]

This morning's task, change the colour of a simple path …

open graphic, use colour picker, enter hex value, click OK. Either nothing happens, or (sometimes) the colour changes but not to the value I just typed in.

Any ideas? thanks in advance.

[tonyharmer]

Your steps seem to be missing one essential ingredient—just to check, you do actually have something selected?

[FieryPantone]

Good question … prompted by poor description. Yes, I do have something selected. I'm now (vaguely) beginning to wonder if Colour settings have anything to do with? I note that while RGB has a checkmark, all the options from the little Colour panel are greyed out.

[tonyharmer]

Hey. Well, always best to check.

I think you may be in an opacity mask—as Monika suggested, please send screenshots.

[Monika Gause]

Please show screenshots.

[Do-u23512076a2jl]

Hi Monika, can you please explain me this..why isn't my colour picker working, it's showing default Black all the time. Here's the screenshot.

[Monika Gause]

There were certain versions where this was a bug. So what version is it?

And what system?

[Do-u23512076a2jl]

Windows 11, illustrator version 2021

[Do-u23512076a2jl]

When I use the colour from the app itself, I faced no problem. But when I create a custom colour by sampling it from a pic by using eye dropper tool , then this happens...can you please help me🙏

[Monika Gause]

Do you press the shift key when sampling colors?

Is it really just an image? Or an image in a clipping mask?