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"Illustrator could not open this file, We tried to read it but it was too damaged to recover."

New Here ,
Sep 09, 2021 Sep 09, 2021

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Phaitoon0D45_0-1631248506824.png

i had a problem.As shown in the picture, how to fix it?

 

 

{Renamed by MOD}

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Adobe
Community Expert ,
Sep 10, 2021 Sep 10, 2021

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If it is indeed damaged, and you do not have any sort of backup, take the advice in the message and send it to adobe to attempt to fix.

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Adobe Employee ,
Sep 10, 2021 Sep 10, 2021

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Hi there,

 

We are sorry about the trouble. As Brad @ Roaring Mouse suggested, you should share it with us here. You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or via DM. We will try to recover it. But I must inform you that file recovery can't be guaranteed with 100% success. But, we'll surely try our best.

 

Thanks and Regards,

Anshul Saini

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