Skip to main content
Participant
September 10, 2021
질문

"Illustrator could not open this file, We tried to read it but it was too damaged to recover."

  • September 10, 2021
  • 2 답변들
  • 1378 조회

i had a problem.As shown in the picture, how to fix it?

 

 

{Renamed by MOD}

이 주제는 답변이 닫혔습니다.

2 답변

Anshul_Saini
Community Manager
Community Manager
September 10, 2021

Hi there,

 

We are sorry about the trouble. As @Brad @ Roaring Mouse suggested, you should share it with us here. You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or via DM. We will try to recover it. But I must inform you that file recovery can't be guaranteed with 100% success. But, we'll surely try our best.

 

Thanks and Regards,

Anshul Saini

Brad @ Roaring Mouse
Community Expert
Community Expert
September 10, 2021

If it is indeed damaged, and you do not have any sort of backup, take the advice in the message and send it to adobe to attempt to fix.