Copy link to clipboard
Copied
I had experienced Ai crashing everytime I pasted a graph from Graphpad, this only started recently. Since I updated Ai I get the "The operation cannot complete due to an unknown error" message. What is going on!?
Copy link to clipboard
Copied
Hi Sean,
Thanks for reaching out. As per your query Illustrator is crashing while you are copy-pasting a graph from Graphpad. To help you further with this I would need a few more details like:
Regards,
Srishti
Copy link to clipboard
Copied
Hi,
OS is Windows 10 version 1803
Ai version is 23.0.3 (Ai CC v 22.1)
It crashed when i tried to copy the graph into a new Ai file, and the diagnostics crashed while running.
Copy link to clipboard
Copied
Thanks for sharing this information. I would request if you can share a few more details like:
Regards,
Srishti
Copy link to clipboard
Copied
What operating system are you using? Are the graphs the same size as ones you pasted prior to your update. Was your update to the latest version of Illustrator (23.0.3)? Have you tried restarting your computer?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
This totally worked for me.
Thank you!
Copy link to clipboard
Copied
Thanks!
Copy link to clipboard
Copied
Absolute legend. Fixed my problem straight away as well as those of my labmates who were experiencing the same issue. Manuscript submission looks so much cleaner now. Thank you kindly!
Copy link to clipboard
Copied
This totally worked for me.
Thank you!
Copy link to clipboard
Copied
THANK YOU! This solution worked for me. I had resorted to creating tif files of my graphs and placing them but the quality was very poor. Using the WMF and EMF (old) way to copy graphs made the quality top notch once again.