I'm beginning an Illustrator CS4 training book that comes with lessons you install on your desktop. The lessons require you to use their files but you are instructed to choose and "Save As" so you will be able to work on them.
Each time I attempt to "Save As" a warning message displays telling me I can't save the illustration because I don't have enough access privileges!!!
Does anyone know how I can resolve this issue? After spending a lot of money on the program plus the book I should have all the privileges I want!!
Are you using Windows? If so are you logged in as an administrator?
I am on a Mac. No, not logged on as an administrator.
I don't know about Mac's but I suppose there's a way to log in as an administrator to troubleshoot if that will fix the problem. Create a new account and make sure it is a top-level admin account and then see if the problem goes away.
I have no idea how to do that. I shouldn't have to
try and manipulate to gain access to a privilege that sh
ould already have! Thanks for your response, it's appreciated!
Check out this knowledgebase article from Apple:
this will help you create an admin account (what they describe as being a "root" account, which gets its name from Unix)
Did you by any chance try copying the files to your hard drive first instead of working off of the Disc?
If yu did not do so then do so now and lets us know how it goes.
Oh yes, I copied everything off the disc and ejected it. That isn't the problem I am assuming.
I would then check the directory that the files are located in to make certain the privileges for all listed users are read / write.
If you are on a Mac then you right click or control click on the folder or volume that the files are in and from the contextual menu choose Get Info and go to either ownership and permissions or sharing and permissions depending on the OS version.
Then you can change it to read write.
Keep in mind that if the volume (Hard Disk) might also have the sharing privileges messed up.
You can repair the permissions on both Mac and PC with the Mac you use the Disk Utility that comes with the system in the Applications/Utilities folder.
PC I am not sure how you do this I think the properties panel of the control panel.
The original question is five years old, however, here is a simple fix for Mac users.
1. Go to Finder.
2. Find your main hard drive you're trying to save to.
3. If you're using a MacBook, put cursor over drive and double finger tap. If you're using a desktop Mac Control / mouse click.
4. Select Get Info.
5. Go to bottom of box to Sharing & Permissions.
6. Look to the bottom right and find the Lock. Click on the lock to unlock it. Enter in your user password.
7. Select the + symbol at the bottom left of box below Sharing & Permissions.
8. Add "Administrator" and set permission to Read & Write.
9. If your name is also an Administrator you can add that too, but not necessary.
Thanks! I've just tried this. I keep getting this message when using Illustrator since getting my new computer.
Thank you, thank you!!
Thank you. When trying step 8, I keep getting the notification:
"The operation can’t be completed because you don’t have the necessary permission."
Any suggestions on fixing this?
You will probably have to contact your IT department.
I tried copying to a new file and saving. Did not work. But I fixed it, this way:
1. Copy the content
2. Open an EXISTING project
3. Check if it saves THAT Project successfully first
4. If it does paste your work on there and Save on a new file name.
5. Works? Then Just delete the content you don't need and save again with just your content you had an issue with.
Thanks to Andrew and Shaner. I haven't had the issue pop up lately, so maybe Shaner's suggestion fixed it. If not, I can try Andrew's idea.
This just happened to me for the first time ever.... Very odd. I tried Shaner's instructions and it didn't work yet, but I am able to save to my Dropbox, so I did that for now.
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When you go to Save or Save As, it automatically tried to save it to "Templates." Change save destination to downloads/desktop/etc. then click save.
Thank you so much! This is the exact answer I was looking for!!!
You fixed it! So much frustration with such an easy fix. Thanks for sharing.
Good call, thanks for the suggestion! Ran into the same issue and this answer helped me fix it.
Just saved me a huge headace ! thank you !!!!!!!!!!
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I was having the same issue trying to save a template. I was able to solve this issue by locating the destination folder within the Adobe Illusrator folder on my computer, right clicking "Get Info", and then giving my account read and write access
Thank you! Was trying to save a new template, so right-clicked on Illustrator 2021 and changed to read and write access. Worked perfectly 🙂