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Random letters scattered all over artboard

New Here ,
Aug 10, 2023 Aug 10, 2023

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I'm on Illustrator 27.7. I noticed unwanted letters randomly getting spilled all over my artboard. Like alphabet soup but without the soup. I can't click on them or edit them, as if they were locked items, but they don't show up in the Layers. But if I toggle visibility for certain layers, these unwanted letters will toggle with it. And if they actually happen to be in the artboard, they will show up in the export.

 

A temporary fix I do is to cut an entire layer and then paste in place, but that's pretty annoying.

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Community Expert ,
Aug 15, 2023 Aug 15, 2023

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Are they part of a path text? or do they appear out of nowhere?

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New Here ,
Aug 23, 2023 Aug 23, 2023

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Out of nowhere. Sometimes my cursor responds to them as if they were locked objects

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New Here ,
Aug 15, 2023 Aug 15, 2023

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@cmba Try restarting, clearing clipboard, checking hidden layers, restarting workspace, updating and verifying plugins.

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New Here ,
Aug 16, 2023 Aug 16, 2023

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Mine is doing the exact same thing, very sporadically, but I moved my artboards around slightly and they disappeared, it is extremely annoying though! I think this is definitely a glitch in the latest update.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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It is super annoying, but this worked for me as well!

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New Here ,
Aug 23, 2023 Aug 23, 2023

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Did you ever get a fix for this? The same thing just happened to me, and I'm trying to solve the issue. Help would be appreciated!

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New Here ,
Aug 23, 2023 Aug 23, 2023

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Somehow I just solved the issue just by clicking the text tool and then an auto prompt appeared. I pressed cancel and it went back to normal.

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Community Beginner ,
Sep 03, 2023 Sep 03, 2023

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Does not work for me. Did you find another solution meanwhile maybe? Thanks.

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New Here ,
Sep 18, 2023 Sep 18, 2023

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I selected everything, copied it all, opened a new doc, and pasted. The random letters did not come over to the new doc. 

 

Not ideal but everything seems okay. Luckily for me what I was working on was still roughs - I would be pretty of skeptical of doing this with anything that was fully polished.

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Adobe Employee ,
Sep 25, 2023 Sep 25, 2023

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Hello @FernandaFerreiraPinto,

 

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
Feb 21, 2024 Feb 21, 2024

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This has happened to me; I have copied everything onto an new art board as above but they have now appeared in my new board so will have transfer everything again to a new art board 😱

 

boards look small when on open screen; with anchored letters that cannot be moved or deleted

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Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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Hello @photo-boutique,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact version of the OS/Illustrator, details about your exact workflow, the location where you saved your file (internal/external/network drive or a cloud-synced folder like Google Drive/Dropbox/etc.), and a sample file (https://adobe.ly/3SQvfOo), so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Sep 03, 2023 Sep 03, 2023

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Screenshot 2023-09-04 at 04.10.31.png

Can't get rid of them. Constantly re-appearing. So annoying.

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Community Expert ,
Sep 04, 2023 Sep 04, 2023

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Which version, which system?

Is this a new file or an old one?

Are there path text objects in it?

 

Did you already reset the preferences?

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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same issue over here D:

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New Here ,
Sep 26, 2023 Sep 26, 2023

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screenshot of scattered letters.jpg same thing happening here.  They still appear when exporting as well as copy and paste.  The letters are like comments above, alphabet soup, lower case random placement, unable to clear. 

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Adobe Employee ,
Sep 28, 2023 Sep 28, 2023

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Hello @Lori22680309p95x, @FernandaFerreiraPinto,

 

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Beginner ,
Oct 18, 2023 Oct 18, 2023

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DylanFrost_0-1697662632449.png

Same here but its taken from the logos I have layout - can't click or move

 

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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This just happened to me. Every letter from my whole document had become like confetti everywhere. I slightly moved my artboard and it went back to normal. Ai v28.0 on MacOS Monterey 12.6

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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This happened to me again, and did not go away after restarting the app or moving an artboard. Not only are letters everywhere but also shapes (the same set of shapes repeating).

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New Here ,
Nov 28, 2023 Nov 28, 2023

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Same here!

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New Here ,
Dec 11, 2023 Dec 11, 2023

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I've had the same issue multiple times over different files (when I've aligned text to a path) and I have to go in, select the original path and if I select the colour of the text it seems to ping back to shape. I spoke to the live help about it and they said it was an issue with my file.

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New Here ,
Feb 15, 2024 Feb 15, 2024

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I just had the same alphabet soup issue. This happened after I was getting very frustrated with my type on path constatly disapearing and having to readjust. The solution is to find the original path the spilled letters belong to and delete it. This cleared my file from them.

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New Here ,
Mar 27, 2024 Mar 27, 2024

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Select All and shift everything over a notch. It seemed to have solved the issue for me! 

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