New Participant

Question

Random letters scattered all over artboard

Forum|Forum|2 years ago
August 10, 2023
11 replies
8273 views

I'm on Illustrator 27.7. I noticed unwanted letters randomly getting spilled all over my artboard. Like alphabet soup but without the soup. I can't click on them or edit them, as if they were locked items, but they don't show up in the Layers. But if I toggle visibility for certain layers, these unwanted letters will toggle with it. And if they actually happen to be in the artboard, they will show up in the export.

A temporary fix I do is to cut an entire layer and then paste in place, but that's pretty annoying.

Bug

T

Tararrr

New Participant

This glitch is still happening in June 2024!

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Anubhav M

Community Manager

Hello @Tararrr,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967...), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-f...), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

S

SYL22150620

New Participant

Select All and shift everything over a notch. It seemed to have solved the issue for me!

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Geek Girl 70

New Participant

Thank you! This worked perfectly! And such an easy solution. That rarely happens. ha ha

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Heather33660166cmcb

New Participant

I've had the same issue multiple times over different files (when I've aligned text to a path) and I have to go in, select the original path and if I select the colour of the text it seems to ping back to shape. I spoke to the live help about it and they said it was an issue with my file.

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Yana35254348f04z

New Participant

I just had the same alphabet soup issue. This happened after I was getting very frustrated with my type on path constatly disapearing and having to readjust. The solution is to find the original path the spilled letters belong to and delete it. This cleared my file from them.

echow35195916

New Participant

Same here!

D

Dylan Frost

New Participant

Same here but its taken from the logos I have layout - can't click or move

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ariadneremoundakis

Adobe Employee

This just happened to me. Every letter from my whole document had become like confetti everywhere. I slightly moved my artboard and it went back to normal. Ai v28.0 on MacOS Monterey 12.6

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ariadneremoundakis

Adobe Employee

This happened to me again, and did not go away after restarting the app or moving an artboard. Not only are letters everywhere but also shapes (the same set of shapes repeating).

FernandaFerreiraPinto

New Participant

same issue over here 😧

L

Lorirehn

New Participant

same thing happening here. They still appear when exporting as well as copy and paste. The letters are like comments above, alphabet soup, lower case random placement, unable to clear.

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Anubhav M

Community Manager

Hello @Lorirehn, @FernandaFerreiraPinto,

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

LukaLu

Participating Frequently

Can't get rid of them. Constantly re-appearing. So annoying.

Monika Gause

Community Expert

Which version, which system?

Is this a new file or an old one?

Are there path text objects in it?

Did you already reset the preferences?

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smart_Walrus5C1F

New Participant

Did you ever get a fix for this? The same thing just happened to me, and I'm trying to solve the issue. Help would be appreciated!

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smart_Walrus5C1F

New Participant

Somehow I just solved the issue just by clicking the text tool and then an auto prompt appeared. I pressed cancel and it went back to normal.

LukaLu

Participating Frequently

Does not work for me. Did you find another solution meanwhile maybe? Thanks.

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Matthew25753800xwx7

New Participant

Mine is doing the exact same thing, very sporadically, but I moved my artboards around slightly and they disappeared, it is extremely annoying though! I think this is definitely a glitch in the latest update.