How do I bring back my tools panel?

[simonf65388486]

I cannot find the properties panel.

It is not under the windows panel.

I have also tried resetting the essentials panel.

What am I doing wrong?

[Monika Gause]

simonf65388486  schrieb

What am I doing wrong?

You need to update Illustrator.

This thread is ages old. Please create a new thread for questions concerning the current version.

[Simmer1]

Go Window> Properties to locate the Properties panel.

[DGasparo]

Same here. Properties is not in the Window after updating Illustrator. Also, none of the other new adds.(Puppet warp)

[Doug A Roberts]

what version do you have in the Help > About Illustrator popup? 22.0.0?

[Monika Gause]

In that case you're not on CC2018.

Which system?

On the Mac you need at least 10.11

[DGasparo]

I'm on 10.12.6.

[DGasparo]

21.1.0 in help about. I ran the update in CC. Says it current.

[Monika Gause]

Try this:

Update apps to the October 2017 release of Adobe Creative Cloud

[DGasparo]

Thanks,

No help though.

When I go to view apps/Illustrator it says open not update.

[Monika Gause]

Try to log out and then in again.

When did you last restart the computer?

Try this:

Available updates not listed for Adobe Creative Cloud applications

[DGasparo]

Did all that last thread said. Removed OOBE, restarted computer and login. CC Apps still does not offer anything except CC(2017) in Illustrator and says it is up to date.

[Monika Gause]

Are you sure about the system?

If everything is right, then you will need to contact Customer Care.

https://helpx.adobe.com/contact.html

[DGasparo]

https://www.dropbox.com/s/z5t61p7xqdw09a0/Screenshot%202017-10-24%2011.25.44.png?dl=0 <https://www.dropbox.com/s/z5t61p7xqdw09a0/Screenshot%202017-10-24%2011.25.44.png?dl=0>

[Monika Gause]

Then please contact customer care.

[Srishti Bali · Accepted solution]

Hi DGasparo,

As you have already tried everything to update the application, please contact our support team along with your office IT team, maybe there are some permission issues. You may contact our support team at Contact Customer Care

Regards,

Srishti

[DGasparo]

Tried to contact customer care from your link. Loops me back to forums. I never had this type of problem and have been using CC for years. Just checked and only update in CC app is for Illustrator CC(2017)?