Relinking in Adobe Illustrator

[DesignPP]

Hello I need some help, 

I am currently using Adobe 2024 and V 28.7.5 on Windows 11 - We need to use this because our print software doesnt have the registration marks set up for 2025 quite yet

We create a couple of template files at work with logos placed on different artboards on different items. We have to replace them to reflect the company we are working with. Up until a couple of days ago, I would open the link panel, select multiple links, press relink and one after another file explorer window would pop up so I could replace them all at once essentially. Each time I would select one, the window would close and another file explorer window would pop up.

Yesterday I went to the same template file and selected all of my images I needed to replace and pressed relink though the window only popped up once and only changed one of my selected items and didnt show up again. 

My coworker tried to do multiple links at once and it is still populating the additional windows explorer box to replace image after image but mine stops after only one. 

Is there a setting I accidentally ticked on? Any help is appreciated. 

[Anubhav M]

Hello @DesignPP,

Would you mind checking if Illustrator behaves this way when working on files from a specific folder location, such as an external/removable/network drive or a cloud-synced folder like Google Drive/Dropbox/etc., so I can better assist you?

Also, share a screen recording of your exact workflow and the problem, so I can investigate further.

Looking forward to hearing from you.

Anubhav

[DesignPP]

Hi @Anubhav M 

Its from our network but it seems to be related to 2024 Illustrator, Version 28.7.5

It works for me on 2025 Version 29.3.1

Here is a video of the linking only working for one item at the time 

https://drive.google.com/file/d/1QJ_DQZ60oXNudtdu-xpvwOTcvbPgiO0b/view?usp=sharing

[Srishti Bali]

Hi @DesignPP

Thanks for sharing these details. Could you try copying the folder to a local location, like the Desktop, and check if the issue persists? If it does, I recommend reinstalling the older version (28.7.5). Uninstall it from Creative Cloud, reinstall it, and let us know the results. 

Regards,

Srishti