Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

Rough Edges on JPEG with new "Export for Screens" - Illustrator 2020 heartbreak

Community Beginner ,
Jan 08, 2020 Jan 08, 2020

Hi all,

 

First, I have to say a big thanks. The export speed for JPEGs using the "Export for Screens" option has increased from around 30 seconds to nearly instantaneous for me on AI 2020. This, along with background export, was one of my top requests and I am so grateful that it's been added.

 

Next, a story of heartbreak. For many of my exports using this method, I now get jagged edges, especially on round edges and especially at angles. Please see attached examples. The file "TestLayout_Overall_01.jpg" was exported using the new "Export for Screens" dialog and has jagged edges on the oval shape. These jagged edges are not present when exporting from File > Export As, but this latter method takes much longer to export, particularly for large artboards which I use frequently.

 

So, is there anything I can do to make the jagged edges go away? I am using "Art Optimized" in both places and exporting at 300dpi in both places. Is this an anti aliasing issue?

 

Help! I'm in love with the new export window, but the jagged edges are stabbing me in the heart.

TOPICS
Bug , Import and export
16.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , May 14, 2025 May 14, 2025

Hello everyone,

Our team is aware of the problem and is currently investigating it. Would you mind upvoting UserVoice for this feature request (https://adobe.ly/43Q82Dn) and adding your comments there? Doing this will help us prioritize this request, and you will be notified of any updates.


For now, try using the Save for Web option, and let us know if it helps.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

Translate
Adobe Employee , Jun 12, 2025 Jun 12, 2025

Hi everyone,

 

Thank you all for your continued feedback and for sharing detailed examples.

Following up on the issue, I reached out to the product team, and we did some additional testing. Here's what we found:

By default, 'Export for Screens' performs the export operation in the background, which seems to interfere with the anti-aliasing quality, especially for JPG exports involving raster effects like drop shadows.

Workaround:
Please try the following steps and let us know if it improves the e

...
Translate
Adobe
Community Beginner ,
Feb 17, 2025 Feb 17, 2025

@Ton Frederiks, thanks for replying and these links!
Gosh - this seems to be an ongoing thing with no real solution yet.

"Export as" works in fact qualitywise but I have to add at least one letter for the "naming" that will then add to the name of the artboard as far as I've tried... Like artboardname1 :"Picture_tree" artboardname2: "Waterfall_visual" and then I still have to give the files a "name" to begin with so its calles i.e. "Image_Picture_tree" and "Image_Waterfall_visual"

fradia_1-1739781223939.png


Well, to sum it up: it is really a pitty because the "export for screens"-function is really cool - but unfortunately not really useful because of this quality problem.

But good to know, that I am not the only one who has this issue - even if there seems to be no solution for now.

Thanks!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2025 Feb 17, 2025

Yes,  @fradia , at least you have a workaround, let's hope it will be fixed soon.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 26, 2025 Jun 26, 2025

Desperately needing help on this issue.
As you can see in the image below, when exporting an image on an artboard in any way I get this unwanted effect on the end result exported images - lines that are not straight are cut into jagged edges and it makes the end product look like a cheap low quality image when in actual fact the original is just fine.

Increasing artboard size is not an option as I am exporting sizes specifically for social media where you cannot change the dimensions. This (exporting at higher px sizes) does however curb the effect of these jagged lines but still, even exporting at 4x PNG size the jagged lines still show up, albeit much less than before. Working in the industry means I cannot afford to have these exports being wonky / jagged. This only started recently after an Illustrator update.

This also happens when exporting as JPG.

If anyone has encountered this issue please let me know how you fixed it.

Before export inside of illustrator:

athletic_moments8584_1-1750925370548.png

 

After PNG Export:
athletic_moments8584_0-1750925002841.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 26, 2025 Jun 26, 2025

Your images have a resolution of 96 ppi.

If I export them at that resolution, with Art Optimized anti-aliasing they look fine.

What are your export settings?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 26, 2025 Jun 26, 2025

Thanks for the Reply -
The anti-aliasing option was already ticked, but for the sake of testing I took it off now and it seems to be exactly the same. the images exported are no different from one another when the option is ticked or not. That makes me wonder if its not working correctly somehow? 
I did try exporting at 96ppi as you suggested, the image looked better than before - however that changes the pixel size of the exported image so I can't use that for social media exports. 

I usually export at 72ppi. Doing so was never an issue until now.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 26, 2025 Jun 26, 2025
LATEST

Thank you for trying the suggestion shared by our expert. We also have this known issue discussed in detail here

Please stay tuned to the parent post and also upvote the UserVoice and add your comments for updates.

 

Thanks,

Harshika

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 26, 2025 Jun 26, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines