SAVE stopped working in Illustrator! How to fix it?

Explorer ,
Apr 24, 2022 Apr 24, 2022

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I'm in the middle of working and all of a sudden I can no longer 'save' the files! I have tried everything, does anyone have a fix for this?

 

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correct answers 1 Correct answer

Explorer , Apr 25, 2022 Apr 25, 2022
HI I have the most current Adobe Illustrator version (cloud subscription) and the current Mac OS. I was in the middle of a job and things were fine, then just stopped working, when I tried to save a file I got an error message that the file could not be saved. I did NOT add anything, plugins etc at all, I was just working. I had to uninstall and reinstall, now it works, but that was really inconvenient and I have no idea why it happened in the first place.

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Adobe Community Professional ,
Apr 24, 2022 Apr 24, 2022

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Which version, which system?

 

Exactly what keeps you from saving?

Where are you trying to save?

 

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Hello @jemmaB,

 

Sorry to hear about this experience. I would request you to share a few more details like:

  • The exact version of the OS and Illustrator as asked by Monika
  • Since when are you facing this problem?
  • Have any recent changes been made to your computer (OS Update/ Antivirus/ Plug-Ins)?
  • Where are you trying to save the files (Internal/External/Network drive) as asked by Monika?
  • Is it acting this way with some specific files? If yes, kindly share the link to download the file here or via DM.
  • Are you getting any error message while trying to save your work? If yes, kindly share the screenshot.
  • What happens when you try to Save / Save As? Do you get the dialog box for Save As?

 

We are here to help, we just need more information.

 

Thanks,

Anubhav

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Explorer ,
Apr 25, 2022 Apr 25, 2022

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LATEST

HI
I have the most current Adobe Illustrator version (cloud subscription) and the current Mac OS.
I was in the middle of a job and things were fine, then just stopped working, when I tried to save a file I got an error message that the file could not be saved. I did NOT add anything, plugins etc at all, I was just working.

 

I had to uninstall and reinstall, now it works, but that was really inconvenient and I have no idea why it happened in the first place.

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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