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Hi,
I've been using Illustrator for a while and I constantly had this issue: when I use the Selection Tool (V), the item, image, line, vector group, no matter what I click, begins to lag and then automatically jumps to the location of my mouse, even though I simply clicked the item to select it and then moved my mouse, not clicked and dragged.
The object reacts as though I clicked and dragged, so I am forced to select an object, let the bug run it's course, while sometimes the rainbow wheel keeps turning, and then hit cmd +Z to undo the unintentional move.
I'm having this issues with and without the wacom tablet, even using the touchpad. And it's a problem that occurs only in Illustrator, the other Adobe programs work just fine and smooth.
I am using a MacBook Pro, touchpad/Wacom Intuos S, and running BigSur 11.2.1 at the moment, but the problem was already showing with Mojave and Illustrator 2019.
Can you help me fix this problem for good?
Thank you
What else is running on your system? Screensharing, some mouse enhancements, ...?
Can you try and turn off everything else and see if the issue sticks?
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Is the Dictation service turned off in your system?
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If you mean the Dictation function in the MacBook keyboard settings, yes, it's turned off.
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What else is running on your system? Screensharing, some mouse enhancements, ...?
Can you try and turn off everything else and see if the issue sticks?
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I can't believe it.
I tried to turn off a tool I installed long ago, BetterSnapTool. Now the problem seems resolved, even though I don't want to jinx it saying out loud.
I'll contact the developer of the app and give him my feedback.
Thank you Monika 🤩
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Glad you could solve it.
Thank you for the feedback! This will help others.
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I am also experiencing the same problem with the Selection Tool, whether on AI 2023 or 2024. It lags and unnecessarily drags the selected object or nodes whenever I move the mouse or trackpad.
I am running AI on MacBook Pro M1 Pro.
I hope you can heklp me resolve the problem. Thank you.
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Do you have Magnet or a similar app installed?
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Hello @Teleprod,
We understand that encountering technical issues can be frustrating. I hope the suggestions Monika shared helped resolve the problem. If not, kindly try the suggestions shared in this help article (https://adobe.ly/49jlrTg) and share your observations.
Looking forward to hearing from you.
Thanks,
Anubhav
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Hi Monika,
No, I'm not using Magnet or similar apps. If it helps, my AI is running on MacOS Sonoma 14.4.1 (23E224).
Thanks,
T
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No Proofpoint is installed on this laptop.
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Hi! Im experiencing the same and I have the Magnet app. Does Magnet affect my Adobe on Mac?
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Magnet is not compatible with Illustrator. If the developer did not take care of that, then you have to disable Magnet for Illustrator.