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Shortcut keys in Illustrator not working, error [TAdd]

New Here ,
Oct 24, 2021 Oct 24, 2021

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None of the shortcut keys seem to work. A simple copy/paste or Undo don't do anything anymore. I have the latest Illustrator, I have uninstall and installed using Adobe Creative Cloud. I have reset preferences inside Illustrator. I have deleted Adobe Illustrator Prefs file. Adobe Capture is not existant inside Illustrator anymore. I work only locally. When I start Illustrator I get an error message "The operation cannot complete because of an unknown error. [TAdd]" Hope anyone can help. It's beyond frustrating.

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Bug, Performance

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Adobe Community Professional ,
Oct 24, 2021 Oct 24, 2021

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Hi if you rae using new version they have some bugs in it try to reset your preferences...regards or try 2020 version.

Ali Sajjad

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Adobe Employee ,
Oct 25, 2021 Oct 25, 2021

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Hi there,

 

Sorry to hear about your experience. I'd recommend following the suggestions given on this community post to fix these unexpected behavior & let us know if they help.

 

Regards,

Ashutosh

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