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15

Smooth tool popup right in the middle of the page whenever toggled.

Community Beginner ,
Jul 24, 2024 Jul 24, 2024

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Everytime I toggle the Smooth tool, a popup comes up right in the middle of the page for, I dunno, Smooth tool options or whatever, along with options on how to use it at the top of the page. I am turning it on with a custom key shortcut, which I set to "S."

 

I've been using the Smooth tool for forever and don't need instructions, and the popup comes up right in the middle where I'm working. Turning off contextual task bar doesn't help.

 

I am running Adobe Illustrator v. 28.6. When I opened it this morning, it updated, and now this horrible popup for the Smooth tool has been driving me crazy for the past hour. Please let me know if there is something I can do to turn it off.

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Bug , How-to , Tools

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correct answers 1 Pinned Reply

Adobe Employee , Jul 25, 2024 Jul 25, 2024

Hi all,

 

Apologies for any inconvenience this new HUD feature may have caused. While tool operations will continue to function as before, the selection state of anchors will now update based on the impacted area of the tool operation. 

 

If this change interrupts your workflow, please log a feature request on our UserVoice page to remove this and share the link here. This will allow other users to upvote it, increasing the priority for implementation.

 

Regards,

Srishti

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Community Expert ,
Jul 24, 2024 Jul 24, 2024

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Doesn't look like you can turn it off.  I have reported it.

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Community Beginner ,
Jul 24, 2024 Jul 24, 2024

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Thank you. I hope they make it such that I have the option not to open it at all. I'm not interested in whatever new feature they're trying to push with Smoothing.

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Explorer ,
Sep 16, 2024 Sep 16, 2024

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Any updates on this one, Monika? We're almost two months on and this is still an issue. 

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Community Expert ,
Sep 17, 2024 Sep 17, 2024

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Please vote and follow the uservoice link posted below.

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New Here ,
Jul 24, 2024 Jul 24, 2024

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I have the same issue.  I'm working on a critical deadline and this stupid popup will not go away.  If you move it, it keeps opening back up in center screen.  Glad it's not just me dealing with this.

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Community Beginner ,
Jul 24, 2024 Jul 24, 2024

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This is driving me crazy too. I hope they fix it soon.

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Adobe Employee ,
Jul 25, 2024 Jul 25, 2024

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Hi all,

 

Apologies for any inconvenience this new HUD feature may have caused. While tool operations will continue to function as before, the selection state of anchors will now update based on the impacted area of the tool operation. 

 

If this change interrupts your workflow, please log a feature request on our UserVoice page to remove this and share the link here. This will allow other users to upvote it, increasing the priority for implementation.

 

Regards,

Srishti

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New Here ,
Jul 25, 2024 Jul 25, 2024

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So an obnoxious popup right in the center of your work area that you can't turn off and always opens back up in the center even after you move it is considered a feature?  Wow.  That's ridiculous.

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New Here ,
Jul 29, 2024 Jul 29, 2024

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I agree. I'm having to use the pen tool constantly right now and it's incredibly irritating that it just pops up directly over the object I'm trying to smooth out, I'm tired of having to move it all the time. There really should be a way to disable this. 

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Community Expert ,
Jul 29, 2024 Jul 29, 2024

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You might try reinstalling an earlier version of Illistrator and turn off Automatic Updates.

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Community Beginner ,
Jul 25, 2024 Jul 25, 2024

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Huh? What does that even mean? What selection state of anchors? My concern was with the uncloseable popup whenever I open the Smooth tool. Please provide a demonstration video of what you are talking about. I am not willing to install the new update of Illustrator to test it out, if the problem has not been fixed. The only thing I want is for the ability for that HUD and the instruction bar to not pop up at all.

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Engaged ,
Jul 31, 2024 Jul 31, 2024

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Community Beginner ,
Aug 16, 2024 Aug 16, 2024

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Any news here? I hate the pop up too, haven't found a way to get rid of it so far.

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New Here ,
Aug 21, 2024 Aug 21, 2024

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Chiming in to say FIX THIS ADOBE! I use the smooth tool constantly in my work and this stupid pop up is CONSTANTLY getting in my way. Makes me want to put a fist through my screen.

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New Here ,
Aug 21, 2024 Aug 21, 2024

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I just experienced this for the first time and immediately came here to figure out how to turn it off. How can I not turn this off?!? Absolutely ridiculous. I NEVER WANT POP UPS IN ANY ADOBE PRODUCT. It feels like they are trying to make the desktop version of Illustrator feel like the iPad version. However, I don't need sliders right next to my finger in desktop. It actually is in the way here. You must remove this or atleast give all users a way to toggle this to never show up again.

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New Here ,
Aug 28, 2024 Aug 28, 2024

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Reported. 
I can't work because of this popup. He drives me crazy. 

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New Here ,
Aug 31, 2024 Aug 31, 2024

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I always use blob brush when drawing. When I want to zoom in/out (alt), that damn pop up always appears. And when I accidentally swipe that pop up, my illustrator hangs (can't close or do anything else). I feel annoyed because now I can't work fast.

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New Here ,
Sep 09, 2024 Sep 09, 2024

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hey bro. i'm almost crazy with that pop up. but maybe this can be the solution. try putting the pop up on the right side of the artboard. i've tried it, and it doesn't go back to the center. GOOD LUCKsmooth tools.jpg

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New Here ,
Sep 10, 2024 Sep 10, 2024

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Life saver. Can confirm this works

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Community Beginner ,
Sep 10, 2024 Sep 10, 2024

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Finally! it seems like it gets pinned where you move it as of 28.7.1 . Btw, you can move it to any corner you want and it will stay there now :).

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New Here ,
Oct 17, 2024 Oct 17, 2024

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LATEST

It worked! Thank you so much, you saved me! 

 

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New Here ,
Sep 12, 2024 Sep 12, 2024

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I agree, this new HUD feature is supper annoying! Please give an option to turn it off.

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New Here ,
Sep 17, 2024 Sep 17, 2024

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I HATE HATE HATE THIS!

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