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Star tool missing from Illustrator

New Here ,
Jun 27, 2021 Jun 27, 2021

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Hi I'm working on a PC and it won't give me the option to draw a star tool.  The only tools I can access seems to be the rectangle tool and the elipse tool.  I have tried clicking on the three dots at the bottom of the tool bar and the rest of tool menu comes up but no other shapes are highlighted or have a letter by them so I can't select them. Can anyone help? Be very grateful. Thanks!

 

 

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correct answers 1 Correct answer

Adobe Employee , Jun 27, 2021 Jun 27, 2021

Hi there,

 

Sorry about this trouble. Please select Advance toolbar from  Window > Toolbars > Advance and let us know if that shows all the tools.

toolbar.png

 

If that doesn't help, try resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html).
Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the

...

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Adobe Employee ,
Jun 27, 2021 Jun 27, 2021

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Hi there,

 

Sorry about this trouble. Please select Advance toolbar from  Window > Toolbars > Advance and let us know if that shows all the tools.

toolbar.png

 

If that doesn't help, try resetting Illustrator Preferences (https://helpx.adobe.com/in/illustrator/using/setting-preferences.html).
Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Please feel free to reach out if you still need assistance, we'd be hapy to help.

 

Regards,

Srishti

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New Here ,
Jan 07, 2023 Jan 07, 2023

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Hi Srishti, 

I've had the same issue and have tried your solutions but it's still not working 😞

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Community Expert ,
Jan 07, 2023 Jan 07, 2023

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Can you please show us a screenshot of your issue?

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New Here ,
Jan 07, 2023 Jan 07, 2023

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No never mind I already found a solution 😅

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New Here ,
Mar 02, 2023 Mar 02, 2023

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then whats the solution?

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Community Expert ,
Mar 02, 2023 Mar 02, 2023

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@Aidan Scott - SquiDev  schrieb:

then whats the solution?


 

Window > Tools > Advanced.

If that is not working for you, please show screenshots.

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New Here ,
Mar 03, 2023 Mar 03, 2023

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It worked. Thanks
Aidan .R.D. Scott.

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New Here ,
Feb 14, 2024 Feb 14, 2024

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What is the solution? I can't get my star tool to come back at all

 

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Community Expert ,
Feb 14, 2024 Feb 14, 2024

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Which version and system is it?

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New Here ,
Feb 15, 2024 Feb 15, 2024

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AI 2023 on Windows

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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And when you open the hidden tools behind the rectangle, then all are there, but not the star?

Window > Toolbars > Advanced does not help?

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New Here ,
Feb 15, 2024 Feb 15, 2024

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Everything but the Star tool is listed. I also went under the window drop down menu and advanced is already selected. Still nothing. I went through and reset all of my AI prefereces, as mentioned in a previous comment, still nothing.

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New Here ,
Feb 15, 2024 Feb 15, 2024

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So, i just tried changing my toolbar setting again (Window>Toolbars>Basic) and that brought the star tool back, but I lose the flare tool. When I do Window>Toolbars>Advanced I lose the star tool and regain the flare tool. Kind of annoying, but I guess I will have to make this my new normal.

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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Have you already tried resetting the preferences? THis will erase yll your settings.

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New Here ,
Feb 15, 2024 Feb 15, 2024

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I did the reset yesterday. Still tearing my hair out as to why I can only get the star tool with the basic toolbar and not the advanced

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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LATEST

Then maybe you need to reinstall.

 

Could you perhaps show a screenshot?

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New Here ,
Dec 30, 2023 Dec 30, 2023

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Also try clicking and holding for about 1 second on the rectangle icon until a window pops out with all of the other shapes.   Then click the arrow all the way on the right side of that pop out to make your shapes a floating window.Screenshot (1).png

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