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Stop opening browser from keyboard shortcuts

Contributor ,
Aug 24, 2018 Aug 24, 2018

I cant tell you how aggravating this gets to be. I'll be working on something and as usual my free hand is running the keyboard and right in the middle of something my browser opens. Trying to get to some Adobe help page or something. If I want to open web pages I will open them myself.

Is there any way to stop illustrator from doing this. It is incredibly disruptive to my work flow. I really, really hate it.

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Adobe
Community Expert ,
Aug 24, 2018 Aug 24, 2018

Are you hitting F1 which is Adobe Help, or some other key comnination?

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Contributor ,
Aug 24, 2018 Aug 24, 2018

Not hitting any F keys but I couldn't say for sure what keys I' m hitting because I'm not looking at the keyboard when It happens. Though sometimes it happens when switching between tools such as the  Hand tool and the select tool (black arrow). If I switch tools and click on the art work immediately and it doesn't change and thin I click again it will open the browser instead of changing tools.In any event I want to disable any function that opens a browser it's stupid and I don't need it.

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Community Expert ,
Aug 24, 2018 Aug 24, 2018

Yes that would be very aggravating. Does the same exact page come up as if you were to hit f1?  Then I have the4se suggestions:

You may have something running in the background that is hitting F1, especially if you are on windows.

edit >> keyboard shortcuts >> menu commands >> help and remove the F1 key.

(sorry cannot post a screenshot, the website has techncial issues will try later)

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Contributor ,
Aug 24, 2018 Aug 24, 2018

I'm going to try that. I just removed the f1 value and saved it . I'll see what happens

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Community Expert ,
Aug 27, 2018 Aug 27, 2018
LATEST

Hope that helps. In either case would be happy to hear what results you expereince.

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