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strange dropshadow issue

New Here ,
Dec 11, 2017 Dec 11, 2017

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I'm having a strange problem with drop shadows. Putting a drop shadow on an object works fine, but when I move that object over another one the drop shadow goes black. However, when I save the document and open it in my File explorer everything's okay. Anyone have any ideas?

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correct answers 1 Correct answer

Community Expert , Dec 11, 2017 Dec 11, 2017

What happens if you toggle between GPU views? Ctrl E or the rocket in the toolbar.

2017-12-11_14-26-40.png

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Community Expert ,
Dec 11, 2017 Dec 11, 2017

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What happens if you toggle between GPU views? Ctrl E or the rocket in the toolbar.

2017-12-11_14-26-40.png

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New Here ,
Dec 11, 2017 Dec 11, 2017

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wow, that did it. Thanks! Just wondering why it's happening now. It never used to be a problem.

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Community Expert ,
Dec 11, 2017 Dec 11, 2017

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Have a look at this and see if any of helps explain why it may be happening on your machine.

Troubleshoot GPU performance in Illustrator

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New Here ,
Dec 11, 2017 Dec 11, 2017

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Not sure, but Ctrl E worked fine

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Community Expert ,
Dec 11, 2017 Dec 11, 2017

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Ok, well glad it worked. Would be better to mark my answer as correct rather than your response..?

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