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Subscription Issue?

New Here ,
Nov 16, 2016 Nov 16, 2016

I recently (Monday 7th November) subscribed to a monthly subscription (paid $79.99 AUD) for Adobe Creative Suite i.e. using Adobe Illustrator. I used Illustrator last night and tonight it says my free trial has expired and I cannot launch Illustrator again. It has only been 9 days of my monthly subscription. What is going on? How do I reinstate the subscription I have already paid for? (Frustrated!)

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Adobe
Community Expert ,
Nov 16, 2016 Nov 16, 2016
LATEST

what can you see under 'plans & products' when you access your 'manage account' page? i.e.:

cc sub.png

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