Hoping someone ccan help me with this. I have been trying to make 3D wireframe shapes but I dont have the surface drop down in my 3D and materials window. I have been trying to figure this out for a while and my Illustrator is updated as well.
We are sorry for the trouble. In addition to @Ton Frederiks suggestion, you may try the following steps:
Reset Illustrator Preferences (https://helpx.adobe.com/illustrator/using/setting-preferences.html) Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.
Rename the CEP folder to CEP.old from the following location: MAC: /Library/Application Support/Adobe Windows: C:\Program Files (x86)\Common Files\Adobe
If that doesn't help, rename the UXP folder to UXP.old from the following locations: MAC: /Library/Application Support/Adobe MAC: ~/Library/Application Support/Adobe Windows: C:\Program Files\Common Files\Adobe\ Windows: C:\Program Files (x86)\Common Files\Adobe