SVG file opens or places as a blank image in Illustrator but does open and display in a browser

New Here ,
Jun 26, 2021 Jun 26, 2021

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I can't seem to find a support discussion that solves this issue. 

My web designer created a logo for me and supplied numerous formats, among them an SVG file.

I would like to resize the image from the SVG in Illustrator to use in a Photoshop document, but when I attempt to open it in Illustrator, or "place" the image in a new document, it displays as a blank image. The file itself is not blank, as I can simply drag the SVG into Chrome and the logo is fully visible and very large. 

 

Please help!

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How to , Import and export

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Try if Inkscape can open it.

The file is weird. WHen opened in Illustrator there is some invisible background image in it. When opened in Affinity designer, there is also a background image in it, but AD can display that image. But doesn't matter, because there are pixels in it.

 

Ask your designer for working file.

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Community Beginner ,
Jun 10, 2022 Jun 10, 2022

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I have the same problem. I have tried to open this file in both Illustrator and Inkscape: it looks blank. However, it still renders OK in Google Chrome. See attached.

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Adobe Community Professional ,
Jun 10, 2022 Jun 10, 2022

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File is not valid. 122 errors.

Maybe try and fix that.

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Community Beginner ,
Jun 10, 2022 Jun 10, 2022

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This file has been generated by a web site. I have no idea how to fix it. Any suggestions would be appreciated.

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