SVG The Gradient go to black and the mask failed

[default24001834f5n33t]

Hi,I use26.2.1 version ,I close illustrator and restart and expot SVG,with Presentation Attributes,
the Gradient go to black and the mask
failed
I have surveryed file and report
you can see that
Illustrator exports SVG in version 26.2.1, the function of gradient and mask is invalid 

[default24001834f5n33t]

sorry the image is wrong

 

[Monika Gause]

If a computer reboot and preferences reset does not fix it, please post bugs to http://illustrator.uservoice.com

Preferences reset will erase your settings. Rename the preferences folder, because that can be undone.

The developers don't read this forum, they discuss on uservoice.

[Anshul_Saini]

Hi @default24001834f5n33t,

We are sorry for the trouble. I checked with the technical support team, and the issue is resolved by clean reinstalling the Illustrator app.

However, we have logged a bug with the product team. Let us know if the issue persists. We'd be happy to look into it.

Regards,

Anshul Saini

[default24001834f5n33t]

Reinstalling still doesn't fix the problem, it's broken the second time I turn it on

[Anshul_Saini · Accepted solution]

Hi @default24001834f5n33t,

Sorry to hear that. Multiple users have reported this issue, and we have logged a bug with the product team. I would request you to upvote this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44923840-svg-ex...) and your comment there. By doing this, you will keep getting updates on the issue. In the meantime, keep working on Ai 26.0.3 and, be patient & stay tuned for the updates.

Thanks & Regards,

Anshul Saini