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Hi - I'm having a frustrating problem in both Illustrator and InDesign since upgrading last week. As I'm working, my text and paths often aren't appearing right, looking broken up (see the attached screenshots). They print and save to pdfs fine, but it's really annoying and distracting when I'm working in the original files. I'm on a MacBook Pro 2017, and my OS is fully updated (High Sierra 10.13.1). Any advice?
Hi,
It looks like you are on Mac High Sierra. There are some compatibility issues with High Sierra and we are working with Apple to get them fixed.
Thanks,
Sarah
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Try turning off the GPU acceleration using either the Rocket icon in the menu bar or in Preferences.
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Thanks, Larry. That did work, although there is now quite a bit of a delay when zooming in and out, less so with scrolling but still a bit. I've always been able to use the GPU Performance option before without this issue. Any idea why I wouldn't be able to now?
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What video card are you running? There've been reports of problems with some Intel cards.
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Intel Iris Plus Graphics 650
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Hi,
It looks like you are on Mac High Sierra. There are some compatibility issues with High Sierra and we are working with Apple to get them fixed.
Thanks,
Sarah
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Thank you Sarah! I'm glad it's being resolved.