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Text boxes and paths breaking up on screen

New Here ,
Nov 16, 2017 Nov 16, 2017

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Hi - I'm having a frustrating problem in both Illustrator and InDesign since upgrading last week. As I'm working, my text and paths often aren't appearing right, looking broken up (see the attached screenshots). They print and save to pdfs fine, but it's really annoying and distracting when I'm working in the original files. I'm on a MacBook Pro 2017, and my OS is fully updated (High Sierra 10.13.1). Any advice?

Screen Shot 2017-11-16 at 10.32.18 AM.png

Screen Shot 2017-11-16 at 10.29.55 AM.png

Screen Shot 2017-11-16 at 10.30.37 AM.png

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2017 Nov 17, 2017

Hi,

It looks like you are on Mac High Sierra. There are some compatibility issues with High Sierra and we are working with Apple to get them fixed.

Thanks,

Sarah

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Community Expert ,
Nov 16, 2017 Nov 16, 2017

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Try turning off the GPU acceleration using either the Rocket icon in the menu bar or in Preferences.

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New Here ,
Nov 16, 2017 Nov 16, 2017

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Thanks, Larry. That did work, although there is now quite a bit of a delay when zooming in and out, less so with scrolling but still a bit. I've always been able to use the GPU Performance option before without this issue. Any idea why I wouldn't be able to now?

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Community Expert ,
Nov 16, 2017 Nov 16, 2017

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What video card are you running? There've been reports of problems with some Intel cards.

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New Here ,
Nov 16, 2017 Nov 16, 2017

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Intel Iris Plus Graphics 650

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Adobe Employee ,
Nov 17, 2017 Nov 17, 2017

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Hi,

It looks like you are on Mac High Sierra. There are some compatibility issues with High Sierra and we are working with Apple to get them fixed.

Thanks,

Sarah

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New Here ,
Nov 17, 2017 Nov 17, 2017

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Thank you Sarah! I'm glad it's being resolved.

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