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New Here ,
Nov 15, 2023 Nov 15, 2023

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Im sure this is an easy fix.  I am completly new to Adobe and desigining.  I created a file that has some white colored text.  When I submit it to my print shop to have DTF prints made my white text is not showing up.  Just empty space.  Any help>?

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Patrick,

 

In normal print, white means No Print, just the (colour of the) paper.. Depending on your Blending Mode (Transparency), of if you have Overprint White on, the whiteness can disappear.

 

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New Here ,
Nov 17, 2023 Nov 17, 2023

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So could you explain how to fix the attached file.  Thank you sir. 

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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 There is nothing underneath your white. 

Talk to your service provider how you need to provide the files to them so the white gets printed.

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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If you want white to print, you need to make a spot color white ink.

As Jacobe said "In normal print, white means No Print, just the (colour og the) paper"

And as Monika suggested; talk to your printer.

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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Patrick,

 

I had to leave right after posting before the sun rose, and returned four hours after it set.

 

In addition to what Monika and Ton said, looking at your attached image, the white parts to be printed seems to be the inner part of the pompom and a few specks of white within the red parts.

 

But it is impossible to see whether the white part of the pompom and the nothingness above it and outside the hat form one path or are separate.

 

Obviously, the nothingness must be excluded from any spot white parts.

 

You can make sure by adding a differently coloured path behind everything.

 

But since you need the white parts to be printed, I believe you are printing everything on a coloured paper/substrate, and you may need to have the white spot colour under at least the paler grey parts as well, to avoid their being too faint and appearing darker/tinted.

 

You could also use the spot white under the entire hat instead of using it for separate paths, then just print the grey and red parts on top of it.

 

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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The inner white parts of that type are in the font. https://www.linotype.com/de/753123/ff-angie-open-black-product.html 

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New Here ,
Nov 05, 2024 Nov 05, 2024

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I just ran into this issue in a PNG export on Ai 2025. Never happened before.

Here is the video

 

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Community Expert ,
Nov 06, 2024 Nov 06, 2024

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If you think you have a different isuee, then why do you post in this thread?

 

Check if your white objects are set to either overprint or multiply.

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New Here ,
Nov 06, 2024 Nov 06, 2024

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Because when I tried to make a new thread Adobe community sent me here. I didn't think it would be this big of an issue since the problem is similar. But thanks everyone.. I'll move on.

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Community Beginner ,
Nov 12, 2024 Nov 12, 2024

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Hello, 

I ran into the same problem and I solved it by selecting the design --> attributes panel --> uncheck overprint stroke. I hope it will help you as well. 

Have a great day!

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Community Expert ,
Nov 05, 2024 Nov 05, 2024

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As others have said, the white ink in the print has to be defined using a custom spot color. How to name that spot color is going to depend on the service provider's print setup (their type of printer and print software or RIP application). You'll have to talk to them to get those details or just tell them which elements in your artwork need the white ink and then they can apply the proper custom spot color to it on their end.

 

Edit: I see this is a year old old post, but bumped by something that looks like it has a questionable link.

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New Here ,
Nov 05, 2024 Nov 05, 2024

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Right, so here's the issue. This is not a print file. It has nothing to do with print set up. It's an RGB file I exported as a PNG. I was always able to export PNG files with white vectors. I still believe this is a different type of issue. 

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Community Expert ,
Nov 05, 2024 Nov 05, 2024

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The original poster's topic was about print. I mistakenly responded to that post instead of yours. Are you exporting the PNG image using the Save for Web dialog or Export for Screens? When I test either one using a selected white object I can yield a PNG image with white graphics and a transparent background.

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New Here ,
Nov 06, 2024 Nov 06, 2024

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No worries, I will make a new thread because this is not going well over here. Thanks tho! Appreciate your time!

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