Had this Error today and I lost 2 days of work. I thought I had saved between changes, but I see that nothing was saved since I first opened the file. After the error, I could not save the file in .AI or any other format, or as a new file. I was able to save as an .svg but cannot open the .svg in Illustrator and when I view the svg in a browser it looks odd.. This just sucked the soul out of me. I have a Windows 10 computer, I keep all software up to date. The file was saved on my computer's HDD.
Well, it's 2022 and I'm having this issue. It's only on the files where I have multiple gradient tools going on. I've reset preferences, checked for updates, and I'm on a new Mac with the latest OS. I need this to work. It's what I'm paying for.
We are sorry for the trouble. Would you mind checking if expanding or expanding the object's appearance helps?
Also, is this happening while moving a freeform gradient applied object? Does its color shift after moving it to another location? Would it be possible for you to share the file with us?
Muy buenas noches, tengo una posible solución a un problema similar que me pasó. Tenia un archivo en formato SVG el cuál edité, luego de la edición no pude abrirlo. Logré recuperarlo.
This comes up when someone searches for an answer to this problem in Google. I figured this out myself and thought I would share what worked for me. Using a text editor, I opened up one of the SVGs that Illustrator couldn't open and noticed that the opening tag was missing some parameters. Line 1 of my SVG looked like this:
We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the OS/Illustrator version, the exact details of your workflow, if Illustrator behaves this way with only some files, and if yes, sharing a link to the file after uploading it to Dropbox/Google Drive/etc., and a screen recording of the problem (https://adobe.ly/3TMnxGR), so we can investigate this further?
/t5/illustrator-discussions/the-operation-cannot-be-complete-beacuse-of-an-unknown-error-stex/m-p/14707075#M411482Jun 27, 2024
Jun 27, 2024
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Wow… How is this still an issue midway into 2024? This post was from 2018?! Come on Adobe… Not only can I not properly duplicate an artboard that has an object using freeform gradients. But when I try to make a new freeform gradient for the new object, it provides the same error and doesn't let me give it a new gradient.
Sorry to hear that you are running into this issue. Could you please confirm the version of Illustrator and the details of your operating system? Also, if possible, kindly share a sample file along with a screen recording demonstrating the issue. This will help us test the problem on our end and escalate it to the team if needed.
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