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John Stanowski
John Stanowski
Inspiring
February 17, 2008
Answered

This file has been modified outside of Illustrator.

  • February 17, 2008
  • 31 replies
  • 63852 views
"This file has been modified outside of Illustrator. Do you want to continue?"

I keep getting this message. Anyone know what it means?

      31 replies

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      T
      tallscot
      Inspiring
      January 22, 2018

      I'm getting this dialog too. I haven't opened the .AI file in any other app (I don't have another app that opens .AI and saves). Nothing has changed. I'm still paying Adobe about $50 a month for this.

      #bug

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      January 22, 2018

      tallscot  schrieb

      I'm getting this dialog too. I haven't opened the .AI file in any other app (I don't have another app that opens .AI and saves). Nothing has changed. I'm still paying Adobe about $50 a month for this.

      #bug

      Where are your files located?

      Server? Synched volume?

      What's you operating system? Which file system?

      in most of these cases the issue carries the name "High Sierra".

      You could try and turn off Apple's iCloud toys.

        S
        si-boneGFX
        Known Participant
        January 23, 2018

        I have had the very same problem since yesterday, when I upgraded to High Sierra. I have never seen it before yesterday, never in Sierra. By the way, this same issue is being discussed here:

        after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue? – Adobe I…

        bartb66370680
        bartb66370680
        Participant
        January 11, 2018

        I have had the same problem but have seen no adverse affects on any part of the files.

        So, irritating indeed, relevant... not so much.

        I think the guy at Adobe who added this alert is the same guy that worked over

        at Pantone when they decided to change the CMYK breakdown on spot colors.

        philipking
        philipking
        Inspiring
        January 6, 2018

        Happens sporadically here, running Illustrator 22.0.1 on Mac OS v10.13.2

        The latest incident is with a new file, saved once to internal SSD, then edited, then this message came up the next time I saved.

        The file has not been opened in another app, neither do I have Bridge running.

        _bernard_
        _bernard_
        Inspiring
        January 5, 2018

        It's been quite some time since this problem first appeared.

        How much longer do we have to wait for a fix?

        Mike_Gondek10189183
        Community Expert
        Mike_Gondek10189183Community Expert
        Community Expert
        January 5, 2018

        Did you try downgrading to Sierra? You may be waiting a very long time.

        _bernard_
        _bernard_
        Inspiring
        January 5, 2018

        No, downgrading is not a solution.

        Expecting Adobe to address the issue – no other app is affected – is surely not an unreasonable expectation. He writes as Adobe helps themselves to more money from his bank account ...

        E
        eYeLicker
        Participant
        December 2, 2017

        I’m seeing the same issue also recently upgraded High Sierra

          V
          VermiciousKnid
          Inspiring
          December 13, 2017

          Me, too. And I just upgraded to Illustrator CC 2018 (22.0.1), and am still getting the problem.

          Mike_Gondek10189183
          Community Expert
          Mike_Gondek10189183Community Expert
          Community Expert
          December 13, 2017

          This replies to this post have provided very little detail on this issue new issue  having to do with High Sierra. Help yourself and  Adobe to get you a better solution by answering these questions and anything else  helpful

          Can someone  post more detail about:

          1. exactly when (save as, save, export)?
          2. does the error happen every single time?
          3. type of drive: SSD, external drive, google drive, dropbox ? A screenshot of your drive would help as yo may have chosen the AFPS drive formatting?
          4. has anyone  reformatting an APFS drive back to Mac OS Extended to try an resolve this?

          How to choose between APFS and Mac OS Extended when formatting a disk for Mac - Apple Support

          DavidMatos
          DavidMatos
          Inspiring
          November 28, 2017

          Same pain in the back here. Not related to sync services or removable devices. It's taking way too long to get this fixed. The way Adobe uses customers as beta testers with e-v-e-r-y  s-i-n-g-l-e update is just unbelievable.

          AshutoshChaturvedi
          AshutoshChaturvedi
          Legend
          November 24, 2017

          We have been trying to chase this issue of late without success: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31674355-after-updating-to-mac-os-10-13-i-get-this-file-has

          Please help us by emailing at sharewithai@adobe.com

          few people reported it to Dropbox is that the only scenario?

          Note: Illustrator does not support network or removable drives as scratch disks, or folders of file sync services such as Dropbox and Google Drive. We will still try to resolve this issue so please email us.

          Reference: https://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html

            S
            sabt-PtO6Dm
            Participating Frequently
            January 5, 2018

            I use Google Drive all the time. This does make sense now.

            Z
            ZyzinZ
            Participant
            November 9, 2017

            I have this all the time too. Many times Illustrator is the only app I'm using. I don't use auto save. I'm guessing it has something to do with the constant connecting back and forth to Adobe even though I don't (knowingly) use any Cloud features. It's more annoying than anything else. So far it hasn't caused any issues with my files. Using latest OSX and Adobe versions.

            Dek-Mhrd8f
            Dek-Mhrd8f
            Participating Frequently
            November 9, 2017

            I am getting this message too, but seems to be the autosave feature which has a bug... colleagues who have disabled auto save do not have the same issue.

            I have switched it off and reverted to Astute Graphics' Autosaviour and issue has gone.

            _bernard_
            _bernard_
            Inspiring
            October 27, 2017

            I'm holding thumbs for Illustrator 2018.

            P
            printlives
            Inspiring
            October 27, 2017

            I just started getting this a lot this morning after updating to the latest version.  I also recently updated to High Sierra, so may be related to that, although I haven't seen it till I updated Illustrator.

            Mike_Gondek10189183
            Community Expert
            Mike_Gondek10189183Community Expert
            Community Expert
            October 27, 2017

            Are you working off a server, if so what OS platform/server software?

            Which did you do first update to High Sierra or Adobe CC 2018? Depending on your answer you may want to use the Adobe cleaner to uninstall and then reinstall.

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