This operation cannot complete because there isn't enough memory (RAM) available.

[Josip5E99]

Hi,

I am getting this error message when trying to resize the mockup. I have looked for older posts on this but it is all about the 2018 version. I have the latest version of Ai installed and still getting this error.

Is there any solution to this?

[Doug A Roberts]

What kind of object(s) are you resizing? What effects do they have?

[Josip5E99]

It is a4 format, poster. It has various objects, text and images. Text have gradient, nothing special I would say

[Monika Gause]

Can you specify "various objects"?

Also: please tell us your system specifications.

[Josip5E99]

Paths, text, clip groups

MacBook Pro (15-inch, 2016)

Processor 2,6 GHz Quad-Core Intel Core i7

memory 16 GB 2133 MHz LPDDR3

[Monika Gause]

Are there any placed images? Transparency? Effects? How many objects?

How big is the file?

Are other applications running?

When did you last reboot the computer?

[Kat Gilbert]

In your preferences under performance how much memory is listed? And do you have any other app open at the same time you are working in Illustrator?

[Josip5E99]

I attached screenshot. Can cached be cleaned?

 

[Monika Gause]

Can you shut down Chrome? It's known for eating RAM for breakfast, lunch and dinner.

Better: reboot the computer and don't even touch Chrome.

[Kat Gilbert]

Try this link and see if there is any help there: https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html

Also just for a test try to open the file in Photoshop. If successful try and set the size you wish and the resolution you need. Photoshop will flatten the file so changes to file will not be possible.