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Transform properties showing inches not pixels

Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Not sure how or why, but my Transform Properties panel for shapes is now showing inches, even after setting all Units in Preferences to pixels.  If I right click on the three dots , re-shaping a shape shows in pixels? 

 

Adobe Illustrator 28.1

Apple iMac 12.7.2

 

PixelUnit1.png

 

Pixel_Unit2.png

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Bug , Draw and design , Tools

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correct answers 2 Correct answers

Community Expert , Jan 19, 2024 Jan 19, 2024

How often do you reboot the system? Maybe now would be good?

Maybe Illustrator even needs a preferences reset. This will erase your settings.

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New Here , Sep 10, 2024 Sep 10, 2024

Just had this issue, but found right clicking in the ruler section (command + R bring to bring the rulers up) fixed the units right away. 

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Community Expert ,
Jan 19, 2024 Jan 19, 2024

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The units in preferences are only applied to documents that do not have units.

In order to change the document unit of an existing document, right click the ruler.

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Thank you so much for your reply,  but unfortunately that did not solve my problem.

I have created a shape , right clicked on the ruler and selected Pixels, but the shape properties still display inches. 

Also changed to Artboard Rulers and Global Rulers made no difference. 

Illustrator was working fine two days ago, not sure what I have done wrong  ðŸ˜ž 


Ruler.png

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Community Expert ,
Jan 19, 2024 Jan 19, 2024

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How often do you reboot the system? Maybe now would be good?

Maybe Illustrator even needs a preferences reset. This will erase your settings.

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Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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Thanks so much! Trashing my preferences solved my issue. Had to recreate some settings , but not too much trouble. At least I am back to a sanity workflow! 

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New Here ,
Sep 10, 2024 Sep 10, 2024

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Just had this issue, but found right clicking in the ruler section (command + R bring to bring the rulers up) fixed the units right away. 

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