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Participating Frequently
February 11, 2021
Question

trouble with Illustrator. After the last update

  • February 11, 2021
  • 1 reply
  • 2444 views

Hello!
I'm having trouble with Illustrator. After the last update, it gives a driver error. No driver updates are coming out for my laptop. How can this problem be solved?

 

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1 reply

Doug A Roberts
Community Expert
Community Expert
February 11, 2021

Does it work normally if you ask it to continue with known errors?

Participating Frequently
February 11, 2021

Yes, it works, but it seems to me that it has become slower and sometimes freezes.
And ... This warning appears every time you start Illustrator

Doug A Roberts
Community Expert
Community Expert
February 11, 2021

Hi Doug,

 

I am experiencing the same error, and was advised to turn off the notification as well. However, the problem persists. If I try and work on larger files, Illustrator gives me an error that I do not have enough RAM.

Never had this issue before. I posted about this myself two days ago, and the problem is still present. I think it has to do with Illustrator, not an individuals system.


Does this RAM error occur in files that worked flawlessly in version 25.1?

I am only conjecturing that some users may turn off the warning and continue using Illustrator without further issue. If you are experiencing errors new to version 25.2, that is something you should contact support directly about, rather than the forums, as they may be able to identify newly-introduced bugs.