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1

Ugee M708 Graphics Tablet not working with AI in 2nd monitor

New Here ,
Nov 14, 2018 Nov 14, 2018

I have a Ugee M708 graphics tab that works great on my dual monitor setup. Until just recently. My first monitor is my 17" gaming laptop and my second is my 65" Samsung TV via HDMI. I didn't like how the 2nd monitor accelerated the mouse function as the Extended Monitor function caused both monitors to be the total drawing space of my tablet. I changed this by adjusting the graphics tablet to only work on the 2nd monitor. This is an easy fix in the graphics tablet software. Here is my problem. The tablet cursor doesn't work with AI.  When I open AI in full screen on the 2nd monitor the cursor disappears and the program doesn't function with it. However it does work with the program when windowed and not full screen. This behavior doesn't happen in other programs. When I close AI the tablet pen works fine on the 2nd monitor as a mouse. I opened PS in full screen and the cursor works. I did this for every app I could think of and the cursor works fine on the 2nd monitor. Only AI won't show the cursor in full screen.

Any suggestions to fix this?  Everything on my rig is up to date including drivers, software, everything.

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Adobe
Community Expert ,
Nov 15, 2018 Nov 15, 2018

Please check with Ugee if this is supposed to work.

They have to make sure in their driver that this works.

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New Here ,
Nov 16, 2018 Nov 16, 2018

This is supposed to work. I'm working with Ugee as well. Everything that I've done is normal expected use for the tablet software. I haven't been able to repeat my problem with any other software than AI. I'll post if I figure it out.

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Community Beginner ,
Dec 06, 2019 Dec 06, 2019
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I need help with the same thing! I have an UG 2150. 

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