Copy link to clipboard
Copied
I have these random values (see image below) that are constantly displayed on my screen after opening illustrator. The values stay stuck on the screen no matter what I do even when opening other browsers. The only way to get rid of them is restarting my laptop but this doesnt help as they just reappaear when I open illustrator again. Would appreciate any help, thanks.
 
Copy link to clipboard
Copied
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community bugs">
Copy link to clipboard
Copied
Hello @Michaela355458799sk7,
We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps?
Looking forward to hearing from you.
Thanks,
Anubhav
Copy link to clipboard
Copied
Did you ever figure it out? It's driving me crazy
Copy link to clipboard
Copied
Hello @jade3200,
We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared above and let us know if they help? If not, kindly share more details, like the exact version of the OS/Illustrator, whether Illustrator behaves this way with all files, and a screen recording of the problem (https://adobe.ly/3yPhZDJ), so we can investigate this further?
Looking forward to hearing from you.
Thanks,
Anubhav
Copy link to clipboard
Copied
I'm having the same issue, has there been a resolution to get rid of it?
Copy link to clipboard
Copied
Hello @julie_1151,
We understand how frustrating technical issues can be. Could you please try the suggestions mentioned earlier to see if they resolve the issue? If the problem continues, kindly provide the details I requested so we can check it with the team.
I look forward to your response.
Thanks,
Anubhav
Copy link to clipboard
Copied