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unable to export at this resolution. please lower the resolution and try again

Community Beginner ,
Jun 18, 2019 Jun 18, 2019

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Hi guys.

Created a pattern (3600 x 3600 px) which I need to save in JPEG format at 300 dpi. How can I do it without lowering the res?

Thanks

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correct answers 1 Correct answer

Community Expert , Jun 19, 2019 Jun 19, 2019

Exporting a 3600px artboard from Illustrator at 300ppi would create a JPEG 15,000 px wide, and I get the same message when attempting it, so perhaps it's outside some hard limit for Illustrator.

If you want to end up with a 300ppi, 3600px JPEG, create it by intended physical size, not pixel size. 3,600 pixels at 300 ppi is 12 inches. So:

1. Create a 12 x 12 in artboard.

2. File > Export As

3. Tick 'Use artboards' in the file browser window.

4. Set to 300 ppi.

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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What do you need the JPEG for? As the other post states, Illustrator will struggle to export raster images over 15,000 px, let alone the 55,000 px an image that size would need.

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Community Beginner ,
Jul 19, 2023 Jul 19, 2023

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It's a file for print and was going off of their requested specs - since it was so specific I figured they'd want JPEG as well as PDF. Admittedly I'm new to this area so very well could be a fault of my inexperience

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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If they accept a PDF,  send them that. 

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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If you have a document of a set pixel dimension, you DO NOT export as 300ppi, you export at 72ppi. This gives you a 1-to-1 pixel export. I know it's kinda of confusing.

This will give you a 3600x3600 image as you desire. The resolution is irrelevant in this case... it's the number of pixels that's important. However, if you must, you can open the resulting file in Photoshop and set the Image Size Resolution to 300. All this does is add a flag in the header of the file, but does not change the actual amount of pixels in the image, but can affect how the image places in other documents like InDesign. i.e. a 3600 wide pixel image will place when dropped onto a page at exactly 12" wide.

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