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Unable to use/open illustrator cc 2018 app in windows 8.1

New Here ,
Feb 20, 2022 Feb 20, 2022

Hi,

 

I was using Illustrator CC 2018 on my Windows 8.1 pc just fine yesterday. Today, when I powered up my pc and opened the app, all I get is I have to sign in to open the app. After trying to sign in, it says i need to "update" my browser, which I have. After all that, it still saying I need to sign in and "update".

 

Can anyone help me on this issue? The key point is that it was WORKING fine just yesterday!

 

Thanks

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Adobe
Community Expert ,
Feb 21, 2022 Feb 21, 2022
LATEST

Hi. Please try signing out and signing in again in the Creative Cloud Desktop App.

 

Marlon Ceballos
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