unknown error 2067

[Harsha MAS KREEDA]

i cant open the DXF File and popup error 2067. whats the reson for coming this eror?

[lambiloon]

Hi, I think this issue is on the notice of the Adobe team hope it will be fixed in the new update...regards

[Anshul_Saini]

Hi @Harsha MAS KREEDA,

We are sorry for the trouble. This is a known issue and has been reported by multiple users. This generally happens when the DWG/ DXF file is exported using a third-party application, not AutoCAD, or you have exported using an older version of AutoCAD. I will be happy to provide you with the Ai file for your DXF file. Would you mind sharing the download link to the file here or via DM with me in case confidential?

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

Thanks & Regards,

Anshul Saini

[JM Le Goff]

Hi,

I have the same problem with this file.

(the dxf is in attachment inside this pdf to allow me to upload it)

could you please see why this file can't be opened in Illustrator?
what is this "2067" error ?
Many Thanks

[Anshul_Saini]

Hi @JM Le Goff,

Sorry about the trouble. As I explained above, error 2067 is occurring because the DWG/ DXF file is exported using a third-party application, not AutoCAD, or it is exported using an older version of AutoCAD.

Here is the download link to the Ai file: https://shared-assets.adobe.com/link/625f8443-f30f-46a9-6eb4-7d83c9bb3b99

Please feel free to reach out if you have any further queries or need to convert DXF/ DWG file to Ai. I'd be happy to help.

Regards,

Anshul Saini

[JM Le Goff]

Dear Anshul,

yes this DXF is not issuing from AutoCAD, but DXF is used by so many Cad tools and is really a generic 2D file format for CAD that it is mandatory for AI to be as much compatible as possible. And particularly in the Fashion Industry where DXF is declined in a particular "dialect" e.g. DXF-Aama/Astm...

[Anshul_Saini]

Thanks for sharing the details. I have checked with the product team, and they have suggested using the latest AutoCAD or third-party apps which are using the latest AutoCAD libraries to export the DXF / DWG files to avoid this issue. You have to check with third-party app manufacturers to check whether they are using the latest libraries or not to export DXF or DWG files.

I hope this info clarifies your query.

Regards,

Anshul Saini

[NomadStudio]

Hello Anshul, 

I sent you a DM regarding opening an AutoCAD DWG. I did not produce the CAD drawing, but I checked with my partner and he is using AutoCAD 2019. Can you help us convert this to a usable AI file? I sent the DWG via a link in the DM. 

Juliet

[paulatsunami]

Hello, how can I send you a file by DM? I also have error 2067

[Josephine27849043ud2s]

Hello

I am experiencing the same issue...
I am using the 2023 version of AutoCad, so that can't solve it. I tried installing earlier versions, but with no luck.

Can you help me open my dxf file into illustrator?

Get it through this link: https://we.tl/t-HER8w5aLHB 
I need it to be 'original size' and the layout 'A4_1-150'.

Thank you in advance.

Are you still working on fixing the issue? It is very frustrating, and gives me hours of work I could have spared. 

- Josephine

[JM Le Goff]

Hi,
You need to reinstall Ai 2021 (v 25.0.1) in order to be able to open such "old fashioned" DXF
hope that helps

[Josephine27849043ud2s]

Hello

I Have the same issue with new DXF-files. It doesn't make a difference when
I save my file to a newer DXF formet. The attached file is saved in the
newest DXF-format available (2018)

- Josephine

[JM Le Goff]

hello,
I don't see any file attached, but for my information, what is your primary application?
and if you can't use DXF to export have you a PDF? or other file format which could work better?

[Brandon32141366ziro]

Hello, I downloaded the dxf file from a third party and illustrator does not open the file due to error 2067, I am sharing the link so you can share the AI ​​file with me, thanks

https://drive.google.com/drive/folders/1wtaFLRraECI2LQq5K6HLlyylWesqQadO?usp=drive_link 

[Anshul_Saini]

Hi @Brandon32141366ziro,

Thanks for reaching out and sharing the link. However, it seems that the link you provided requires specific access permissions. To ensure I can assist you effectively, please provide a public link to the DXF file. Once I have the public link to the file, I'll do my best to help you resolve the problem.

Best,

Anshul Saini

[defaultnx2zr5xia018]

Hi, I have the same problem.
The dxf file does not open with Adobe Illustrator 2022 or 2023, identifying the error 2067. I solved the problem by opening the file with Illustrator 2021, so I ask Adobe, what changes regarding the dxf between the various versions of Illustrator?

[sophieas]

Hi,

I have been trying to open a dwg file in Illustrator and been receiving the same error 2067 every time. 

I'm working with MacOS Ventura 13, Autocad 23 and Illustrator 23. As all programs are updated to the newest version and I've tried everything from uninstalling to saving in older versions etc, I'm out of ideas now. I need this for work, so it's quite urgent. I've seen that the discussion dates to May this year, but I don't see that a general solution to this error has been found?

Best, Sophie

[CSeelbach]

Hi Sophie,

did you get a solution for the problem already? If yes, would you mind to share it, since I got the same error.

Thanks in advance, Lea

[jmlg13]

Hi,

I guess that you have to get a version of your file saved to a newer DWG... or try to reinstall a 2021 version of Illustrator (v25.0.1) a version which is still using earlier version of DWG lib.

[sophieas]

Hi jmlg13,

I've already tried with the 2021 Illustrator version and the same error occurs. 

As to saving a newer dwg, I already work with Autocad 23, wouldn't that be the most recent version?

Best, Sophie

[Jared26566525z0gw]

I am also having this same issue. However the file was not saved via a third party, it was saved with autocad. Other autocad files will open except this one 

[JM Le Goff]

Hello, may be you have some "references" in your file...

[Jared26566525z0gw]

It was resolved I had attached a pdf. For whatever reason illustrator didn't like it. I removed the pdf and added a png instead and problem solved. Thanks for responding 

[Ryan27005956wryw]

I was having the same issue, and once I removed the attached pdf AI allowed me to open it. Thank y'all for this tip.

[jasonc96238687]

It's crazy this problem is still ongoing. I am getting error 2067 opening a DXF on AI 27.2

Could anyone please identify which old versions of Adobe Illustrator can open DXF files? (That's available to download)

I found some more information on the problem via here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42533752-error-...

Illustrator uses Autocad library licensed from Autodesk for open/import DXF files. The DXF/DWG files that are showing error during open/import are mal-formed, they are not created adhering to file format specification. Autocad application also does not open these files.

Illustrator versions 24 and below use to open/import these files as the library used was a different one and it did not strictly check the dxf/dwg files for conformance. The same library did not had support for the some of the recent OS upgrades, resulting in Illustrator switching to Autocad library from Autodesk for open/import of dxf/dwg files.

Please report such files to the application that create these files, so that the same can be fixed by them in future release.