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VCRuntime Error at launch - Illustrator on Windows

New Here ,
Apr 02, 2025 Apr 02, 2025

Hi 

I have been using Adobe (mostly illustrator) for my work and I am suddenly unable to open any of the Adobe files due to the following error message. Please can anyone help me? Screenshot 2025-04-02 115951.png

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Adobe
Adobe Employee ,
Apr 02, 2025 Apr 02, 2025
LATEST

Hello @lizzieamcc,

Would you mind trying the following steps to reinstall the Microsoft Visual C++ Redistributable and checking if it helps:

- Close all Adobe apps

- Uninstall all currently installed Microsoft Visual C Redistributable packages

- Install the latest Microsoft Visual C Redistributable package from here: (https://adobe.ly/4igLDmh)

- Relaunch Illustrator

Looking forward to hearing from you.
Anubhav

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