We are experiencing high demand. please wait and retry your prompt soon Text to vector graphic beta

[esra32869063ixrx]

I wanna try ''generative ai'' but its not working as I expected. Why are you tring to deceive people? High demand!?!? HAH!

[Ross34137762d2pn]

Hello, I too keep getting the "high demand" error, have done since I started my subscription around a week ago.

Per per Anshul's instruction I am uplaoding an AIPerformance.log file here. Please see https://drive.google.com/file/d/1otHxpzrVazXNfsv_TLAjmQDjZ9eWamwo/view?usp=sharing

[anam34235140oqms]

Is there any other solutions? Because my ilustrator still can't use the feature. It's still say "we're experiencing high demand".

What should i do? 

Thanks

Best regards. 

[Packaging Expert]

I have the same issue but still in

[MD. ARSHAD]

ITS NOT WORKING AT ALL

[DUSI]

Till now?

[Tanveer354902179dp7]

Did you find a fix? 

[다이37238710pl1v]

I followed the above command prompt and said, "Internal or external commands, programs that can be executed, or
It says, "It's not a batch file." I checked it along that path myself, and I didn't have a support folder, but there was a folder called a support files, so I tried replacing the prompt command from support to support files, but still, "Internal or external commands, programs that can be executed, or."
It's not a batch file." It didn't change.

[Andreea13]

This is embarassing considering the money we pay for a business account. I am considering to cancel the subscription. Are you aware there are free tools offering vectorized generated content?

[Srishti Bali]

Hi @Andreea13  and @다이37238710pl1v 

I apologize for the ongoing inconvenience caused by this error, and I understand how frustrating it must be for you. Are you encountering this error even with the latest build (version 28.5)?

Regards,

Srishti

[sayed alawi22561324wz48]

Hi, here is my device information

I use DELL inspiron 5567
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 21H2

generative AI was working well but now it has been a month and i still get the same message "we are experiencing high demand....."

[Joao28512880emn4]

Well, I'm at this equal moment, I don't know what happened, but ready decidedly stopped working in conditions.

[Joao28512880emn4]

He worked wonderfully for a month and now nothing, always this message.

[Monika Gause]

Are you on a personal account or is your account managed by an IT department?

[Joao28512880emn4]

Hello, student counts, but worked normally, I just decided to uninstall and installing again the version that had previously had, in the latest version does not work.

[Joao28512880emn4]

He returned to work with the installation he had earlier, that is, he had made update to the latest and since then it no longer worked by giving this message, I came back to the previous one and is working normally, I did not understand but at least it worked.

[Joao28512880emn4]

thanks for replying

[Monika Gause]

So it's working again now? 

[Joao28512880emn4]

Yes, I tried the various options given here but it didn't work, I ended up uninstalling the new version and installing the previous version and it started working again.

[Humayun_Kabir5111]

Hi there,

Could you please share the version file you’re currently working on? I’ve tried multiple times to get the last version to work, but I'm very tired and having trouble. It would be a great help, and I would really appreciate it if you could send me your file. Thank you!

[Joao28512880emn4]

I don't know, maybe something that happened in the update. But yes, it works again.

[Joao28512880emn4]

On 28.2.58, if I move to 28.3 it starts giving me this error

[Monika Gause]

---

@Joao28512880emn4  schrieb:

On 28.2.58, if I move to 28.3 it starts giving me this error

---

Maybe it would be an option to get in contact with Customer Care and have them figure it out:

https://helpx.adobe.com/contact.html 

[Titan_1912]

Is has something to do with your team account from Adobe I think. If you have a subscription due to work it can work differently. The text to vector doesn't work then. Plus Adobe is not telling you have to pay for this new beta feature. It's called Adobe Firefly but you have to have a subscription to get 'credits' monthly to generate vector pictures. Normally it should be in illustrator already? Personal accounts work, at least for me. (But then I have read that you can also generate pictures even if you have no credits left?) I don't know but it seems that work/team accounts has this text to vector option turned off for some reason?

[Joao28512880emn4]

Não, ele sempre esteve ativo e funcionando, só parou ao atualizar a versão, mas então decidi, vou continuar com essa versão que funciona para mim, está a trabalhar agora.

[Joao28512880emn4]

No, it has always been active and working, it only stopped when updating the version, but so I decided, I'm going to continue with this version that works for me