Copy link to clipboard
Copied
Hello community,
I'm using Illustrator as usual, but I'm facing this bug a lot the last days,
When I'm trying to move text objects (not in text box), it's just disappears,
I can grab it, but it's not seen on the artboard,
I tried to change the view mode to the CPU, but nothing changed.
Here's a video showing what happening exactly:
Thank you. ♥
Copy link to clipboard
Copied
one more thing (post can't be edited)
shapes and groups are disapearing now too.
Copy link to clipboard
Copied
You could turn off Realtime drawing in the Preferences > Performance
Copy link to clipboard
Copied
I did it but still the same.
Copy link to clipboard
Copied
Hello @Mosa Turman,
We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3QjPBiQ) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.
Looking forward to hearing from you.
Thanks,
Anubhav