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When you use Optical Type in version 25.3, the text is displayed without spaces

Community Beginner ,
Jun 15, 2021 Jun 15, 2021

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Hi, not sure if this is just a random issue, but I a file created in April of this year has given the "text made in old version of Illustrator and may change... blah blah" warning. Once ok is hit to edit it actually does change the spacing in the font. The kerning goes to (1) instead of optical with tracking +5. When changed back the kerning and tracking with proper spacing - it does not match! Another time wasting glitch. Please address this. Screen shot attached. black text is " old" April 2021 file pink text is "updated" with same kerning/tracking re-entered.

 

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correct answers 1 Correct answer

Adobe Employee , Aug 03, 2021 Aug 03, 2021
Hi all,  We have tried to address this issue in our latest release v25.4.1. Please update Illustrator to the latest version to get this fixed. For more details, please refer to this UserVoice page ( https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43651971-when-using-optical-type-feature-since-the-update ). Please feel free to reach out if you still need assistance, we'd be hapy to help.  Regards, Srishti

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Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

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Hi. This is a user to user community. Please report bugs here: https://www.adobe.com/products/wishform.html

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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Thank you for advising.

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Adobe Community Professional ,
Jun 16, 2021 Jun 16, 2021

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Did you save the files with backwards compatibility (either on purpose or accidentally). I've never seen that message come up in files of the same version.

what version CC was your file saved in?

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Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

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Can you share a copy of the old file?

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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Unfortunately I can not as it is company property and not my own personal file.

Thank you for trying to assist.

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi Julia,

 

Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Do you see this behavior with a specific file or font? Would it be possible for you to share a sample file? This information would help us assist you accordingly.

Looking forward to your response.

 

Regards,

Ashutosh

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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I have the same issue! So frustrating. All the text spacing is messed up and I have over 50 artboards. Redooing all the text is NOT an option. I'm talking to support. Will update if I get an answer...

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New Here ,
Jun 29, 2021 Jun 29, 2021

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Hi Ashutosh,

I'm having the same problem. I have files created in version 25.2.3 that when opened in 25.3.1 give me the "text created in different version" error. When I say OK it messes up all the spacing. 

So I tried installing the older version and was able to edit the text in the old files just fine.

 

But, I now have files created in 25.3.1 that I'm opening in 25.2.3 and then I get the same error and the same changes in spacing.

 

Running macOS Big Sur 11.4 on a 2017 iMac Pro. Font is Calibri.

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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I have the same iissue! I'm speaking with support right now. I'll give an update if I get an answer.

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Community Beginner ,
Jun 29, 2021 Jun 29, 2021

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This is indeed a bug with the latest version 25.3.1. I downloaded 25.2.3 and the Text diisplay is fine

 

Screen Shot 2021-06-29 at 3.30.50 PM.pngScreen Shot 2021-06-29 at 3.37.35 PM.png

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Contributor ,
Jun 11, 2021 Jun 11, 2021

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I work with a lot of outlined text and have an action that turns it to the transparent blue outlines you see in the image.  Where the blue overlaps in the top version are "pinch points".  I then manually adjust the line to the right until each pinch point is fixed without changing any other kerning or plugs like in the "a", "B" or "e", until the selection looks like the bottom line. I'd like to be able to select the line of text and run an Action or is there a Script out there that can help me limit the time suck?  

Kerning.PNG

 

Thank you for any and all help with this!!

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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You cannot make an action for this as pinch points are more than a distribute by horizontal spacing. Certain pairs especially ke need more kern

MikeGondek_1-1623415599312.png

 

Can you reset the type in the font and use optical kerning? Krasbit recognition can convert outlined text to live text, but does nto know what font.

 

I can't think of a way to make snap to point help out on this.

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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After updating new Illustrator 25.3.1 the optical kerning is different than before! The spacing between words is almost gone... If you set kerning to "0" the spacing is okay again but kerning is not as good as it was.

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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On Mac with AI 25.3.1 is working good, My tracking is set to -25 and 0 on the 2 examples.

MikeGondek_1-1625145975390.png

 

 

Can you try another font besides arial family. Try taking optical off, jsut to test if the -25 track is working, I think it may be conflicting with optical on your computer. What happens if you input a huge such as -200 tracking number?

My Arial is opentype version. There are so many verisons of thsi font, hope you are using one of the newer technology.

MikeGondek_0-1625145870206.png

 

 

What OS are you on, you may want to reset your font cache.

 

 

 

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Advocate ,
Jul 01, 2021 Jul 01, 2021

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The same thing just happened with the previous version (25.2.3) it fixed a problem with tracking in 25.2.2...

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Using Catalina 10.15.7 and everything still the same with other fonts.

Schermafbeelding 2021-07-02 om 07.08.38.png

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Advocate ,
Jul 01, 2021 Jul 01, 2021

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This must be why people hold off getting a Covid vaccine, they want to wait and see if we turn into zombies.

Unfortunately, defaultj7p9v6yn0e2u, the "solution" is to step back to the previous version until Adobe fix the fixes they fixed that fixed the previous things that needed fixing...

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New Here ,
Jul 09, 2021 Jul 09, 2021

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This happened to me on all font - it's so annoying and needs to be fixed asap

 

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Community Beginner ,
Jul 09, 2021 Jul 09, 2021

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Yeah happening across many fonts and jobs with the new illustrator update. Bad optical text spacing and we are an agency with a heavy workload, hope they fix this soon. We've had to manually fix it all and watch out. It's when the type is on optical. Fonts are all different types, True Type and open type too, not the Type 1 which i know is retiring soon. Avenir, Helvetica, you name it.

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Community Beginner ,
Jul 11, 2021 Jul 11, 2021

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Schermafbeelding 2021-07-12 om 07.19.46.png

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New Here ,
Jul 16, 2021 Jul 16, 2021

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What happened to optical kerning in last Illustrator update (v 25.3.1)? The space between words its almost completely gone... very frustrating. I'm attaching a before and after video...

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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I am not experiencing that issue. Does it happen with all fonts or just the one in the video? 

There is a message that the type was created in a previous version of Illustrator. If the type is from a very old version of Illustrator the type engine may havae changed and you may need to retype the text.

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New Here ,
Jul 19, 2021 Jul 19, 2021

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Thank you for the reply. The text of the video was originally created in IL v. 25.3... This problem its happening to a lot of my fonts, but not to all. The space between words its almost completely gone in Optical Kerning as you can see em the attached image. I think its a bug from the last update, never seen this happen before (I always use Optical kerning in my layouts).

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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LATEST

Hi all, 


We have tried to address this issue in our latest release v25.4.1. Please update Illustrator to the latest version to get this fixed. For more details, please refer to this UserVoice page ( https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/43651971-when-u... ).

 

Please feel free to reach out if you still need assistance, we'd be hapy to help. 

 

Regards,

Srishti

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