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White Background on converted jpg file

Contributor ,
Jun 24, 2019 Jun 24, 2019

Hi All,

Doing t-shirt designs in Illustrator CC (latest version) and while exporting to jpg I cannot seem to get rid of the white background.

I've tried to expand and delete

I've also done control Y to attempt to find hidden elements.

I exported with the "artboard" checked

None seem to work. the .ai file looks fine when showing transparency grid but I cannot seem to get rid of the white background. I have only 3 layers. Any suggestions? Thanks

Thanks so much for your time. Attached is the screenshot!2019-06-24_11-03-21.jpg

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correct answers 1 Correct answer

Community Expert , Jun 24, 2019 Jun 24, 2019

JPEG is a file type that doesn't allow for transparencies. If you have any in your art, and export, it will automatically fill them in.

Use PNG instead. That file type allows for transparent and partially transparent areas while still allowing for millions of colors, like a JPEG.

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Community Expert ,
Jun 24, 2019 Jun 24, 2019

JPEG is a file type that doesn't allow for transparencies. If you have any in your art, and export, it will automatically fill them in.

Use PNG instead. That file type allows for transparent and partially transparent areas while still allowing for millions of colors, like a JPEG.

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Contributor ,
Jun 24, 2019 Jun 24, 2019

Oh wow! That was simple. THANK YOU so much. Been working on this since last night! I really appreciate it!

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Community Expert ,
Jun 24, 2019 Jun 24, 2019

If you do Save for Web and Clip to Artboard unchecked, would it help?

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Contributor ,
Jun 24, 2019 Jun 24, 2019

Thanks for replying. I did do that but the solution was to say as a png. Thanks again!

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Community Expert ,
Jun 24, 2019 Jun 24, 2019

Jpg does not support transparency.

If your printer asked for a jpg, then the white background will not be a problem for them.

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Contributor ,
Jun 24, 2019 Jun 24, 2019
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Thanks!  I was able to save the file as a png, which is accepted. Thanks for reaching out!

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