• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Why is Illustrator loading plugins from a non-standard location?

Community Beginner ,
Mar 14, 2023 Mar 14, 2023

Copy link to clipboard

Copied

Illustrator 27.3.1 (Windows)

A plugin error comes up when Illustrator is launched.

ISF28883116pefp_0-1678853492290.png

 

It turns out this plugin resides in C:\Vision Pro 9 which is the installation folder for a different software package that runs a CNC machine.

 

First of all, why is Illustrator even attempting to load plugins from this folder in the first place?

 

If I rename IlluToSignlab32.aip to IlluToSignlab32.aip.DISABLE, effectively hiding it, Illustrator won't even launch.

ISF28883116pefp_1-1678853710337.png

Clicking Ok and relaunching gives the option to Run Diagnostics (i.e. Safe Mode). While launching in Safe Mode the same unknown error dialog box comes up and Illustrator still won't launch. Any subsequent launches just bring up the same unknown error dialog box. So Safe Mode is basically useless in this case.

 

On further testing if I don't rename the plugin but instead move it to the desktop, Illustrator still tries to load it from the desktop. It seems as if Illustrator is loading .aip files from anywhere and everywhere. It was my understanding that plugin needed to be in C:\Program Files\Adobe\Adobe Illustrator 2023\Plug-ins in order to be seen. Has this behavior changed? Is there any documentation on it? I can't find any.

 

In any event it's bizzare and frustrating that some 3rd party plugin that shouldn't even be recognized is causing so many problems with Illustrator.

TOPICS
Third party plugins

Views

888

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jul 26, 2023 Jul 26, 2023

I had the same issue. Have a look in the Plugins folder for a short cut named PublishTo.aip. Move that to the desktop and Illustrator should open normally. 

Votes

Translate

Translate
Adobe
Community Beginner ,
Mar 14, 2023 Mar 14, 2023

Copy link to clipboard

Copied

Adding to my original post... this was a brand new installation of Illustrator. I have since tried to

- Reset preferences (Shift+Ctrl+Alt while launching)

- Uninstall/reinstall Illustrator

 

Neither have made a difference

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2023 Mar 15, 2023

Copy link to clipboard

Copied

I think there is an option within preferences to set the path to a folder from which one can load their plugins. I can't verify this as I don't have Illustrator installed, but searching about it tells me that the option is at the following path

Preferences>Plug-ins & Scratch Disks>Additional Plug-ins Folder

Hope this helps

-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 15, 2023 Mar 15, 2023

Copy link to clipboard

Copied

Yep, an additional plugin folder can be specified in preferernces. In this case it is not though.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 23, 2023 Mar 23, 2023

Copy link to clipboard

Copied

In InDesign we have a feature where we can provide the alternate plugin load locations. This is done by making entry for these folders in a text file. I am not sure if Illustrator has something on the same lines. Some Illustrator veterans could confirm, I am not able to find something like this so far.

-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Mar 15, 2023 Mar 15, 2023

Copy link to clipboard

Copied

I'm guessing you don't know what the "Plugin issues detected" are?

Could it be that it isn't in the plugins folder? Have you tried putting it there? I know you don't need this plugin, but if this solves the issues...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Mar 22, 2023 Mar 22, 2023

Copy link to clipboard

Copied

Hmm, could you search the registry for both the plugin name and its path? Unlikely though, after your desktop experiment.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 26, 2023 Jul 26, 2023

Copy link to clipboard

Copied

I had the same issue. Have a look in the Plugins folder for a short cut named PublishTo.aip. Move that to the desktop and Illustrator should open normally. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

LATEST

Thanks, Dan this worked.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines