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Why is my exported JPG in CMYK have color shift/change?

Community Beginner ,
Jan 16, 2019 Jan 16, 2019

I am exporting a vector image, set to CMYK document color mode, to make a JPG. I am getting a huge color shift. It works fine for PDF and EPS. Any thoughts? I don't have spot color selected and the colors in my swatches are CMKY mix. THANK YOU!

JPG Export problem.jpg

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correct answers 1 Correct answer

Community Expert , Jan 17, 2019 Jan 17, 2019

thanks, I see that the Pale Blue (the problem color) is set to Overprint in the Attributes panel.

If you turn Overprint off the color shift goes away.

And I see the same logo 2 times on top of each other, does not seem nessecary to me.

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Guru ,
Jan 16, 2019 Jan 16, 2019

can you show that color swatch so we can see that color you are applying?

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Community Expert ,
Jan 16, 2019 Jan 16, 2019

You mention jpg but your screenshots show you are exporting out as a transparent PNG file. Two different formats...

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Community Beginner ,
Jan 16, 2019 Jan 16, 2019

oops. Yes I will show JPG export and color swatch. 3 min.

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Community Beginner ,
Jan 16, 2019 Jan 16, 2019

Ok, here is the JPG export (apologies for the above) and my color palettes. I confirmed the JPG has the wonky color shift (so does the PNG but I suspect that is because PNGs are RGB always). THANK YOU ALL!!!!!

JPG Export problem2.jpg

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Community Expert ,
Jan 16, 2019 Jan 16, 2019

what is your color settings for your individual applications? Are you using the same color space?

CMYK - NA General Purpose, etc.

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Community Beginner ,
Jan 16, 2019 Jan 16, 2019

Here are my setting to the best of my understanding

JPG Export problem3.jpg

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Community Expert ,
Jan 16, 2019 Jan 16, 2019

Go to Edit/Color Settings

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Community Beginner ,
Jan 17, 2019 Jan 17, 2019

Here's my color settings. Thank you!

Screen Shot 2019-01-17 at 10.39.03 AM.png

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Community Expert ,
Jan 16, 2019 Jan 16, 2019

What system are you using and what application to view the jpeg?

Some Windows viewers do not support CMYK jpegs.

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Community Expert ,
Jan 16, 2019 Jan 16, 2019

Based on the screenshots provided - it is a Mac OS.

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Community Expert ,
Jan 16, 2019 Jan 16, 2019

Yes I see.

Maybe sharing the file (using Dropbox, CC file sharing or other filesharing options) would give more info.

Looking at the fractional CMYK percentages, it came from (or still is) an RGB document.

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Community Beginner ,
Jan 17, 2019 Jan 17, 2019

I can't share the actual working file. I have very tight security and NDA for these elements.

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Community Expert ,
Jan 17, 2019 Jan 17, 2019

Maybe you can share an element of the file that has the problem, it does not have to be the actual file.

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Community Beginner ,
Jan 17, 2019 Jan 17, 2019

Ok, I decided I don't have the luxury to ask permission so I removed what I thought could be a Trademark/Copyright security issue and am enclosing dropbox link to a modified file which includes only the image that I cannot render as a CMYK JPG without a color shift.

Dropbox - Liz - Simplify your life

THANKS SO MUCH FOR YOUR HELP.

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Community Expert ,
Jan 17, 2019 Jan 17, 2019

thanks, I see that the Pale Blue (the problem color) is set to Overprint in the Attributes panel.

If you turn Overprint off the color shift goes away.

And I see the same logo 2 times on top of each other, does not seem nessecary to me.

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Community Beginner ,
Jan 17, 2019 Jan 17, 2019

It worked!!! And I removed the extra copy underneath that I did not know was there. Thank you!

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Community Expert ,
Jan 17, 2019 Jan 17, 2019
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Good to hear that helped.

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Community Beginner ,
Jan 17, 2019 Jan 17, 2019

Mac iOS

Screen Shot 2019-01-17 at 10.40.24 AM.png

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