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Why is this happening?
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Administrator: this post is about Illustrator, please move it to the Illustrator forum. Original poster: please provide detailed information. System and Illustrator version, where the files are stored, whether this is a new problem, what feature you are requesting, the connection to file sync, what changed etc.
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Moved to the Illustrator forum
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Where do you save your files?
Can you move the file to your desktop and try to open it?
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Can you look at the file properties? Is it set to read-only?
Were you downloading the file? Sometimes an error can happen if someone tries opening the file when it wasn't through downloading.