Window and panels moving when Mac goes to sleep

Participant ,
Jul 22, 2022 Jul 22, 2022

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There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen. 

There are comments on this thread that confirm

this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

 

https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

 

please, Adobe support, address this issue.

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Bug , Performance

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Participant ,
Jul 24, 2022 Jul 24, 2022

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I too have this same issue with a M1 mac and external monitor when using Adobe apps (illustrator, photoshop and indesign) it's clearly and adobe issue with M1 macs and is being reported more and more in the phosothop forum.

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Adobe Employee ,
Jul 25, 2022 Jul 25, 2022

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Hi @cespejo1158 @j4m1eb,

 

We are sorry for the trouble. I know this has been happening for a long time. I have logged a new bug with the product team.
I am able to replicate the issue with M1 Mac Mini. Currently, the team will check if it is something that needs to be fixed from our end or Apple's. I will keep you posted with updates as soon as any new progress is made toward fixing this issue. Apologies again for the inconvenience.

 

Also, I would request you to upvote this UserVoice and add your comments there. I appreciate your patience. 

 

Thanks & Regards,

Anshul Saini

 

 

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Participant ,
Jul 26, 2022 Jul 26, 2022

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Thanks @Anshul_Saini we worked together on fixing the disapearing text bug in Indesign 17.0. I too have posted this bug on UserVoice. Just so you know the moving screen issue is present in Photoshop, Illustrator and Indesgin whenever and M1 mac with extranl monitor goes to sleep. Look forward to seeing a fix.

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Participant ,
Jul 26, 2022 Jul 26, 2022

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Adobe Employee ,
Aug 04, 2022 Aug 04, 2022

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Hi @j4m1eb,

 

Yes, I remember we worked on the Text Diaparing Indesign issue. I am currently working with the product team and helping them with the investigation.

I have one observation, this only happens when an external display is connected and it is set as your main display in system preferences. If I make the Macbook screen the Main display and turn off the external display, then turn it back on, Illustrator windows stay in its place. However, undocked panels move here and there.

Would you mind checking and confirming the same behaviour at your end?

 

Regards,

Anshul Saini

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Participant ,
Aug 04, 2022 Aug 04, 2022

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I can confirm that it is definitely an issue related to using an external monitor. There a few others in this forum who have the same issue.

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Participant ,
Aug 05, 2022 Aug 05, 2022

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Yes, 100% it with an external display. Think laptop users have different issues and it depends on how they have an external set up as a laptop has another display. I have this problem with both a mac mini and a mac studio (both M1) that have no display. I only have one display, a LG-38WN95C-W. The issue happens every time the monitor sleeps.

 

When you read throught the thread on the community, it's all the users with headless M1 macs (mini and studio) with external displays that have the issue. I'm sure once the new Apple Silicon powered Mac Pro comes out, it to will have the same issue.

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